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Application Real-Time Monitoring Service:Provided services

Last Updated:Mar 10, 2026

When your application exposes multiple service interfaces across distributed components, identifying which interface degrades performance or produces errors requires aggregated, filterable metrics. The Provided Services page in Application Real-Time Monitoring Service (ARMS) displays all services your application provides within a business trace, with RED metrics (rate, errors, and duration) for each interface. Filter by call type, interface, instance, or application, compare metrics across time periods, and drill into interface-level details or trace data.

Prerequisites

Before you begin, make sure that you have:

Open the Provided Services page

  1. Log on to the ARMS console.

  2. In the left-side navigation pane, choose Application Monitoring > Business Trace Explorer.

  3. Select a region in the top navigation bar, and then click the target business trace.

  4. Click the Provided Services tab.

Provided Services page

Filter services

Use the Quick Filter section to narrow the trend charts and service list by the following dimensions:

DimensionDescription
Call typeType of the call
InterfaceInterface to filter by
InstanceIndividual application instance
ApplicationApplication that the interface belongs to

Filters apply to both the trend charts and the service list.

Analyze trend charts

The trend charts display time-series data for three RED metrics:

MetricDescription
RequestsNumber of requests over time
ErrorsNumber of errors over time
Average response timeAverage response time per request over time

Compare metrics across time periods

  1. Click the image.png icon on a chart.

  2. In the dialog box, select a time range to inspect, or choose dates for a side-by-side comparison.

Use time-period comparison to identify regressions after deployments or correlate spikes with specific events.

Switch chart types

Toggle between visualization formats to suit different analysis needs:

IconFormatWhen to use
imageColumn chartCompare discrete time intervals
imageTrend chartObserve continuous patterns over time

Explore the service list

The service list provides a tabular view of all monitored interfaces with the following columns:

ColumnDescription
InterfaceInterface name
ApplicationApplication that the interface belongs to
Query typeType of the call
RED metricsRate, errors, and duration for each interface

View interface details

Click an interface name, or click Details in the Actions column, to open a detail panel. The panel displays time-series charts for the following metrics scoped to the selected interface:

MetricDescription
Request countNumber of requests received by the interface
Error countNumber of errors
Average response timeAverage response time per request
Interface details panel

View trace details

Click Traces in the Actions column to open the trace details page.

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