This topic describes the refund and release rules for ApsaraDB for Redis instances.


  • Only instances in the Running state can be unsubscribed.
  • After an instance is unsubscribed, it cannot be restored. Proceed with caution. We recommend that you create a backup for the instance and download the backup before you unsubscribe the instance. For more information, see Backup and restoration solutions.

Release a pay-as-you-go instance

Pay-as-you-go instances are billed based on actual usage. No refunds are involved. If a pay-as-you-go instance is no longer needed, you can release the instance. After the release, the instance is no longer billed. For more information, see Release pay-as-you-go instances.

Unsubscribe a subscription instance

Subscription instances are prepaid based on the instance type and subscription duration. If a subscription instance is no longer needed, you can Submit a ticket to unsubscribe the instance.