Enable or disable POP3 and IMAP for individual accounts or in batches.
Method 1: Single account operation
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Log in to Alibaba Mail as an administrator. In the management console, choose Organization and Users > Employee Account Management and click the target account.
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Click the Feature Permissions tab. The POP3 Service and IMAP Service are enabled by default.
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Toggle the status to Allow or Forbid.
Method 2: Batch operations
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Log in to Alibaba Mail as an administrator.
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In the management console, choose Organization and Users > Employee Accounts > Batch Settings. Select the target accounts and click POP3/SMTP Service Switch. Select or clear the Enable POP3/SMTP Service and Enable IMAP/SMTP Service check boxes, and click Confirm.
Notice
If POP3/IMAP is enabled but a third-party client still cannot connect, go to Security Management > Account Security > Access Policies and check whether the third-party client access policy is set to forbid. For more information, see Configure Third-party Client Access Control and Security Policies.