This topic provides answers to some commonly asked questions about the Kibana console.

How do I log on to the Kibana console? What are the username and password?

For more information about how to log on to the Kibana console, see Log on to the Kibana console. The username is elastic. The password is the one you specified when you created your Elasticsearch cluster. If you forget the password, you can reset it. For more information about the procedure and precautions for resetting the password, see Reset the access password for an Elasticsearch cluster.

What is the password of the elastic account used for?

Notice The elastic account is the administrator account of Alibaba Cloud Elasticsearch. It has full permissions to manage clusters.
When you use one of the following items to access your Elasticsearch cluster, you must specify the password of the elastic account for permission verification.
  • API or SDK
  • Kibana

Can I access Internet services, such as Baidu Maps and AMAP, in the Kibana console?

No, you can access only the services that are deployed in virtual private clouds (VPCs).

What is the better way to manage permissions in the Kibana console?

  • We recommend that you create users and assign roles to the users in the Kibana console of your Elasticsearch cluster. For more information, see Permissions on indexes.
  • We recommend that you do not use the elastic account in searches. If the password of the elastic account is disclosed, the security of your cluster may be threatened.
  • Exercise caution when you reset the password of the elastic account. If you use the elastic account to manage your workloads, your requests are rejected due to authentication failures and your workloads are interrupted after you reset the password.

The Kibana console fails to start, and the system displays the "Kibana server is not ready yet" message. What do I do?

Cause: System indexes are deleted, or the Kibana node is lost.

Solutions:

How do I view the information of shards and indexes in the Kibana console?

  • Run the GET _nodes/stats command to view the information of indexes.Use a command to view the information of indexes and shards
  • On the Monitoring page, view the shards of indexes on a node, including the heap memory usage.View the information of shards

When I use the elastic account to create a user in the Kibana console, the system displays the "You do not have permission to manage users" message. What do I do?

The following figure shows the error message that the system displays.Error message
Solution:
  1. Check whether the certificate has expired in the Kibana console.
    GET _license
    • Yes: Submit a ticket to Alibaba Cloud Elasticsearch technical support engineers.
    • No: Go to the next step.
  2. Run the GET /_cat/indices?v command to check whether multiple .security-* indexes exist in the cluster. These indexes are system indexes.
    • Yes: You may have performed full data migration or synchronization. In this case, delete the .security-* indexes of the earlier version.
    • No: Submit a ticket to Alibaba Cloud Elasticsearch technical support engineers.

Can I install custom plug-ins for Kibana?

No, Kibana versions earlier than V7.0 support only built-in plug-ins provided in the Kibana console, and Kibana V7.0 and later do not support plug-ins.