Sobot on Alibaba Cloud

Sobot: A Contact Center Solution Provider
Our Products and Services: Chatbot, Live Chat, Call Center, Ticketing and WhatsApp API.

Focus on Customer Contact

Make your customers happy
We help top brands increase their customer satisfaction.

Make your team more efficient
Improve the productivity of customer service teams with an all-in-one solution.

Omnichannel & Intelligent

Connect all channels into one desk, deal with chat messages and calls on one board.

AI-powered, now enhanced by ChatGPT. Smart and automatic engagement with inbound customers.

Reliable Industry Solution with 350K+ Users

Our Customers
Huawei, Agilent, Pop Mart, DFS, Philips, HP,
AIG, Didi, Michael Kors, Xiaomi, OPPO,
Samsung ...

Industry Solutions
By Size: Enterprise, SMB, Startups
By Industry: Retail, E-Commerce, Pharmacy,
Financial services

Solution Hightlights


• Automate Customer Interactions
• FAQ & knowledge base supported
• 24x7 service, always online

Live Chat

• Omnichannel: web/App/socials
• Rich media, custom tags
• Smart reply, page docking

Call Center

• Routing & IVR, intelligent distribution
• Call recordings, transcripts
• Clear and stable talk quality

WhatsApp API

• Green checkmark
• Bulk messaging/OTP for business
• PaaS capacity for developer

How Can We Help Your Business

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