EasyDispatch is a real-time field service dispatching planner. It can automatically assign jobs to workers based on service requirements such as working hours and ability. EasyDispatch helps optimize service KPIs such as minimizing travel distance or minimizing overtime.


Real-time dispatching based on three types of dispatching algorithms: Heuristic, Optimization, and Reinforcement Learning. Vehicle routing problem (VRP) capability embedded.

Flexible business rule plugins, specifying which solution is allowed but not how to reach a solution.

Explainable AI (XAI) to perform drag-and-drop what-if analysis.

Comprehensive set of REST APIs and API documents.

Key Features

Main features of EasyDispatch

Backend web REST API for easier integration and supports front-end UI

Front-end UI to maintain planning dataset

Planning algorithm framework integrating three types of dispatching algorithms