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    Elastic Desktop Service:Manage clients

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    Elastic Desktop Service:Manage clients

    Last Updated:Jul 14, 2026

    You can manage software clients for end users and configure mandatory client upgrades.

    Background

    Clients include desktop clients (Windows client and macOS client) and mobile clients (Android client and iOS client). The features on this page require desktop client version 7.8 or later and mobile client version 7.7 or later.

    View software client details

    After an end user logs on to a client using your organization ID, you can view the client details in the console.

    1. Log on to the EDS enterprise console.

    2. In the left-side navigation pane, choose Clients > Desktop & Mobile Clients.

    3. On the Desktop & Mobile Clients page, click View Details.

    4. On the Pending Clients page, view software client details, such as UUID, client type, and last logon user.

      Note

      • The Pending Clients page lists only desktop clients that have logged on using the current organization ID and have not used another organization ID since.

      • You can register desktop clients directly from the Unregistered Clients page. To avoid accidental registration, we recommend registering mobile clients using an invitation code.

      • To delete a software client, click Delete in its Actions column, and then click OK in the confirmation dialog box.

    Register desktop and mobile clients

    Registered clients automatically apply the terminal policies that you specify. For example, you can restrict clients to log on only using the current organization ID and hide specific logon methods.

    Prerequisites

    • The desktop client version must be 7.8 or later, and the mobile client version must be 7.7 or later.

    • You can create custom terminal groups and bind terminal policies to them to manage terminal behavior and experience. The system provides a default root group and policy. Create custom groups and policies before using them. For more information, see Manage terminal groups and policies.

    Procedure

    Invitation code

    1. Log on to the EDS enterprise console.

    2. In the left-side navigation pane, choose Clients and then choose Terminal Groups and Policies.

    3. On the Terminal Group tab, click the ⋮ icon next to the target group, and select Generate Invitation Code.

    4. In the Generate Invitation Code dialog box, select or set the validity period for the invitation code, and then click Generate Invitation Code.

    5. In the View Invitation Code dialog box, view the auto-generated 6-digit invitation code and share it with your end users.

    6. Instruct the end user to perform the following steps:

      • On a desktop client:

        1. Go to Settings > General > Terminal Registration and click Register.

        2. In the Enter invitation code dialog box, enter the 6-digit invitation code and click Next.

        3. In the Client Management Invitation dialog box, click Accept Invitation.

      • On a mobile client:

        • In the WUYING app, tap Me > Settings. On the Settings screen, tap Terminal Registration under the General section, and then tap Terminal Registration again.

        • In the Enter invitation code dialog box, enter the 6-digit invitation code and click OK.

        • In the Confirm Registration dialog box, click Accept Registration.

    Unregistered clients page

    Note

    Currently, only desktop clients can be registered from the Unregistered Clients page.

    1. Log on to the EDS enterprise console.

    2. In the left-side navigation pane, choose Clients > Desktop & Mobile Clients.

    3. On the Desktop & Mobile Clients page, click View Details.

    4. On the Pending Clients page, click Import and Manage in the Actions column of the target software client. In the dialog box that appears, confirm the information and click OK.

    5. Select a Home Group for the target software client and click OK.

    Manual UUID entry

    1. Log on to the EDS enterprise console.

    2. In the left-side navigation pane, choose Clients > Desktop & Mobile Clients.

    3. Obtain the UUID in one of the following ways:

      • On the Pending Clients page, copy the UUID of the target terminal.

      • Ask the end user to open the client's About window and send you the Unique Device Identifier (UUID).

    4. On the Desktop & Mobile Clients page, click Add Desktop Client.

    5. In the Add Terminal panel, add the information about desktop and mobile clients as required.

      Manually add

      1. Click the Manually Add tab.

      2. Enter the terminal UUID, terminal alias, and terminal group information, and then click OK.

      Bulk add

      1. Click the Bulk Add tab.

      2. Prepare a client information file in one of the following ways:

        • Click Download, open the downloaded template, enter the client information in the specified format, and then save the file.

        • Use a spreadsheet application to enter the client information and save the file in the xlsx format.

          Note

          The file must have the following columns in order: Terminal UUID (required), Group ID (required), and Terminal Alias (optional).

      3. Click Upload and select the xlsx file that contains the client information.

        The system imports the client information. After the import is complete, you can view the import status for each client. If an import fails, verify that the file is correctly formatted.

    After a client is registered, it appears in the list on the Desktop & Mobile Clients page. Registered clients are restricted to logons with the current organization ID and automatically apply policies from their assigned terminal group.

    Related operations

    After mobile clients and desktop clients are registered, you can perform the following operations:

    • Search for clients based on the following criteria (fuzzy search is supported):

      • Terminal UUID

      • Terminal alias

      • IP address

      • Last logon user

    • Set a terminal alias using one of the following methods:

      • In the Terminal Alias column, click the icon, enter a custom name, and then click OK.

      • Click the UUID of the target client to go to the client details page, and then edit the terminal alias.

    • Export client information:

      Select one or more clients and click the icon in the upper-right corner of the list. The exported spreadsheet contains the details of the selected desktop clients.

    • Move a client to a different group:

      To move a client to another group, click Move in the client's Actions column and select a new group in the dialog box that appears.

    • Unregister a client:

      To unregister a client, click Cancel Management in the client's Actions column and click OK in the dialog box that appears.

      Important

      This operation takes effect after the client connects to the network. After the client is unregistered, it is forcibly restarted, which may disrupt end users. Proceed with caution.

    • Configure password-free logon

      Click Configure Password-free Logon in the Actions column of the target client, select the target user, and then click OK.

      Note

      • After password-free logon is configured, the mobile client can log on directly without a password, and the logoff button is hidden on the terminal. The logoff button reappears only after you disable password-free logon.

      • Currently, password-free logon is supported only on Android clients.

    Common operations

    Configure mandatory upgrades

    Enable mandatory upgrades for desktop and Android clients to ensure end users always use the latest version, which helps protect data security and provides access to all features. When enabled, Elastic Desktop Service Enterprise requires all associated desktop and Android clients to upgrade before end users can log on.

    1. Log on to the EDS enterprise console.

    2. In the left-side navigation pane, choose Clients > Desktop & Mobile Clients.

    3. In the upper-right corner of the page, click Configure Terminal Update.

    4. On the Client Updates page, on the Software Clients tab, toggle the Forcible Update switch.

    Next steps

    To restrict end users to logging on using specific software clients, add logon-restricted clients to their accounts. For more information, see Add logon-restricted clients for a convenience account.