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    WUYING Terminal:Overview

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    WUYING Terminal:Overview

    Last Updated:Jun 06, 2025

    After you log on to a client from an on-premises device and connect to a cloud computer, you can use peripherals from your on-premises device on the cloud computer. Peripherals can be audio or video devices, storage devices, and printers. To use peripherals on a cloud computer, specific prerequisites must be met. This topic provides an overview of supported peripherals, usage requirements, and policy configuration requirements.

    Requirements for using peripherals

    To use peripherals on a cloud computer, the requirements described in the following table must be met. Generally, the requirements in the following table are prioritized from top to bottom. When you encounter issues with peripherals, you can troubleshoot from bottom to top.

    Environment

    Dimension

    Requirement

    Scope of impact

    Affected peripherals

    Control layer

    Overall permission

    The USB Redirection switch in the cloud computer policy is turned on, or a peripheral whitelist is added.

    All cloud computers that are associated with the policy

    All USB peripherals

    Permission at the device type granularity

    The redirection mode for webcams, document cameras, ADB, or printers in the cloud computer policy is set to options other than Deny.

    Peripherals of the corresponding type

    Custom rules at the peripheral granularity

    The redirection mode is set to the correct type in the custom rules for specific peripherals in the cloud computer policy.

    Specific peripherals specified in the custom rules

    On-premises layer

    (Only applicable when desktop clients are used)

    Environment support

    UsbDk is installed.

    Cloud computers connected from the Windows client running on the on-premises computer

    All USB peripherals

    On-premises device permission

    The Allow Peripheral Service to Run as Administrator switch is turned on.

    Cloud computers connected from the macOS client running on the on-premises computer

    All USB peripherals

    Feature support

    USB ports or the Bluetooth feature is available.

    Cloud computers connected from the client running on the on-premises computer

    Peripherals that use the corresponding connection method

    Connection status

    The peripheral is connected to the Alibaba Cloud Workspace hardware terminal or the on-premises computer running the Alibaba Cloud Workspace client through a USB cable or Bluetooth.

    Terminal layer

    Permission at the peripheral granularity

    The switch for the corresponding peripheral in the peripheral settings module of the hardware terminal or software client is turned on, and the redirection mode is specified correctly.

    Cloud computers connected from the client

    Specific peripheral

    Image layer

    Peripheral connection status in the cloud computer

    The status of the corresponding peripheral in the Devices and Printers module of Alibaba Cloud Manager is Connected.

    Current cloud computer

    Specific peripheral

    Driver status in the cloud computer

    The driver for the corresponding peripheral is installed in the cloud computer.

    Current cloud computer

    Peripherals in the USB redirection mode

    Policy configuration requirements for different types of peripherals

    Peripheral control policies are included in cloud computer policies and must be created and maintained by administrators in the console. Different types of peripherals have different requirements for peripheral-related policy configurations in cloud computer policies. For more information, see the following table.

    Peripheral type

    USB redirection 1

    Redirection mode for the corresponding type of peripheral

    Redirection mode for specific peripherals in custom rules

    Local disk mapping

    Network redirection

    UKey

    Enabled

    N/A

    USB redirection

    Conditionally enabled 2

    N/A

    Hand-painted tablets

    N/A

    N/A

    Disable

    N/A

    N/A

    Barcode scanner

    N/A

    N/A

    Disable

    N/A

    N/A

    Webcam

    N/A

    Device redirection

    N/A

    N/A

    N/A

    Printer

    Enabled

    Device redirection

    N/A

    N/A

    N/A

    USB scanner

    Enabled

    N/A

    USB redirection

    N/A

    N/A

    Network scanner

    N/A

    N/A

    N/A

    N/A

    Enabled

    Regular storage device

    N/A

    N/A

    N/A

    Enabled

    N/A

    Encrypted storage device

    Enabled

    N/A

    USB redirection

    Enabled

    N/A

    Network interface card

    N/A

    N/A

    N/A

    N/A

    N/A

    ADB device

    N/A

    Device redirection

    N/A

    N/A

    Enabled

    Document camera

    N/A

    Device redirection

    N/A

    N/A

    N/A

    Optical drive

    Enabled

    N/A

    USB redirection

    Enabled

    N/A

    Serial device

    Enabled

    Device redirection

    N/A

    N/A

    N/A

    Audio device

    N/A

    N/A

    Disable

    N/A

    N/A

    Game controller

    N/A

    N/A

    Disable

    N/A

    N/A

    Mouse

    N/A

    N/A

    Disable

    N/A

    N/A

    Keyboard

    N/A

    N/A

    Disable

    N/A

    N/A

    Other types of USB devices

    Enabled

    N/A

    USB redirection

    N/A

    N/A

    Additional notes:

    1. USB redirection in the cloud computer policy can be globally enabled or enabled for specific USB devices by adding a peripheral whitelist. For more information, see Configure storage devices.

    2. For Ukey devices with CD-ROM storage, if you globally enable USB redirection, you must enable local disk mapping; if you enable USB redirection for specific USB devices by using a peripheral whitelist, you do not need to perform this step.

    Supported redirection policies

    The following table shows the support for peripheral redirection policies by different types of Alibaba Cloud Workspace client.

    Legend

    • indicates that the policy is supported.

    • indicates that the policy is supported. However, specific limits are imposed.

    • indicates that the policy is not supported.

    Redirection mode

    Peripheral type

    Windows client

    macOS client

    Android client

    Web client

    Disk redirection

    USB flash drives, portable hard drives, and local disks

    Permission issues occur when Huawei HarmonyOS is used.

    Printer redirection

    USB printers and network printers

    Specific advanced features of printers, such as automatically flipping pages, are not supported.

    Specific advanced features of printers, such as automatically flipping pages, are not supported.

    Network printer redirection

    Standard printer (printer that uses port 9100 and the RAW protocol)

    Printers that use the ICMP protocol and require communication over other private protocols are not supported.

    Network redirection (IP)

    Network printers (The ICMP protocol is not supported.)

    Webcam redirection

    Webcams, document cameras, and virtual webcams

    You must specify the .mjpeg format for specific document cameras.

    Authorization is required for Mac computers.

    You must specify the .mjpeg format for specific document cameras.

    USB redirection

    Other USB devices expect webcams, such as USB printers, UKey devices, and card readers

    The UsbDk component must be installed. Windows 7 is not supported.

    Compatibility issues occur.

    Redirection of hand-painted tablets

    Hand-painted tablets

    All hand-painted tablets supported by Windows

    All hand-painted tablets supported by macOS

    ADB-based redirection

    Mobile phones and Android development tablets

    Serial port redirection

    USB-to-serial devices and standard serial devices

    Handle redirection

    Xbox, Nintendo Switch, and PlayStation handles

    Enhanced HID redirection

    Logi Options+ and headphones with touch control