Configure storage devices - WUYING Terminal - Alibaba Cloud Documentation Center

To use storage devices on cloud computers, administrators must configure the relevant peripheral policies in the console as described in this topic, and end users must complete the related configurations on the Alibaba Cloud Workspace client and the cloud computers.

Obtain peripheral information

For USB peripherals, the VIDs and PIDs are used when you configure peripheral policies. VIDs and PIDs are hexadecimal strings, such as 0xa12c, where the 0x prefix can usually be omitted. You can query the VIDs and PIDs of connected USB peripherals by using various methods.

Use the Alibaba Cloud Workspace client

Open and log on to the Alibaba Cloud Workspace client.
Click the icon in the upper-right corner of the client and select Settings.
In the left navigation pane of the Settings window, click Peripherals. In the Local USB Peripherals panel, view the VIDs and PIDs of USB peripherals.

Use the on-premises computer

You can obtain the VIDs and PIDs of peripherals in the device management information on your computer.

Windows

Search for and open Device Manager from the Start menu.
In the Device Manager window, choose the name of your hardware, click Universal Serial Bus controllers, and then double-click the USB device you want to query.
On the Details tab of the properties dialog box, select Hardware Ids from the Property drop-down list to view the VID and PID in the text box below.

macOS

In the system taskbar, choose > About this Mac. In the dialog box, click More Info....
At the bottom of the About this Mac panel, click System Report.
In the left navigation pane of the new window, choose Hardware > USB. In the right panel, select the USB device you want to query to view its VID and PID.

Use a third-party tool

You can use the USB Device Tree Viewer tool to view peripheral information. This tool is only available for the Windows operating system.

Download the tool at https://www.uwe-sieber.de/usbtreeview_e.html#download.
Extract the downloaded package and double-click UsbTreeView.exe to open it.
In the directory tree on the left side of the tool, select the USB device you want to query. In the Device ID section in the right panel, view the VID and PID of the device.

Configure peripheral policies as an administrator

Peripheral policies are included in cloud computer policies and need to be created and maintained by administrators in the console.

General steps for creating or modifying peripheral policies

Create a custom policy and associate it with a cloud computer

By default, newly created cloud computers are associated with a system-generated default policy. However, the default policy cannot be modified. Administrators need to create a custom cloud computer policy in the console and associate it with the cloud computers.

Log on to the EDS Enterprise console.
In the left-side navigation pane, choose Operation & Maintenance > Policies.
On the Policies page, click Create Policy.
On the Create Policy page, enter the Policy Name as prompted, modify the policy configuration as needed, and click OK.
After the policy is created, you can view the new policy in the list on the Policies page.
In the left-side navigation pane, choose Resources > Cloud Computers.
On the Cloud Computers page, perform one of the following operations based on your business requirements:
- Single operation: Find the target cloud computer, click the ⋮ icon in the Actions column, and then select Change Policy.
- Batch operation: Select one or more cloud computers. At the bottom of the page, choose More > Change Policy.
On the Required Policy tab of the Change Policy panel, click Change Policy, select the newly created custom policy, and click Confirm.
Note
If the resource group to which a cloud computer belongs is associated with a policy, you cannot directly replace the policy for the cloud computer. You can either replace the policy for the resource group or remove the cloud computer from the resource group and then replace the policy for the cloud computer.
Click OK at the bottom of the Change Policy panel. In the message that appears, click OK.

Modify a custom policy with which a cloud computer is associated

If cloud computers are already associated with a custom policy, administrators can directly modify the policy in the console.

Log on to the EDS Enterprise console.
In the left-side navigation pane, choose Operation & Maintenance > Policies.
On the Policies page, find the custom policy you want to modify, and click Change Policy in the Actions column.
On the Modify Policy page, modify the policy configuration based on your business requirements, and click OK.

Peripheral policy configuration instructions

Regular storage devices (on-premises disks, USB drives, and portable hard drives)

Note

Mac computers differ from Windows computers in that they do not have concepts like C drive or D drive. The User directory of the Mac computer is mapped.

Enable local disk mapping

Configuration path: Peripheral Control > Local Disk Mapping > Local Disk Mapping.
Configuration requirements: Set Local Disk Mapping to Read/Write or Read-only.

Encrypted storage devices (encrypted USB drives and portable hard drives)

Enable local disk mapping

Configuration path: Peripheral Control > Local Disk Mapping > Local Disk Mapping.
Configuration requirements: Set Local Disk Mapping to Read/Write or Read-only.

Enable USB redirection

Method 1: Globally enable USB redirection
- Configuration path: Peripheral Control > Peripheral Redirection > USB Redirection.
- Configuration requirements: Turn on the USB Redirection switch.
Method 2: Enable USB redirection for specific USB devices by using a peripheral whitelist
After you globally enable USB redirection, all USB devices can connect to the cloud computers associated with the policy. If you do not want all USB devices to connect to the cloud computers associated with the policy, you can turn off the USB Redirection switch and enable USB redirection for specific USB devices by adding a peripheral whitelist.
- Configuration path: Peripheral Control > Peripheral Blacklist/Whitelist > Add Rule.
- Configuration requirements: Enter the device name, VID, PID, and set Blacklist/Whitelist to Whitelist.

(Optional) Configure custom peripheral rules

To prevent end users from configuring incorrectly on the client, administrators can create custom peripheral rules in the cloud computer policy. These rules have higher priority than the custom configurations specified by end users on the client. For information about the priority of peripheral policies in different dimensions, see Policy priority.

Configuration path: Peripheral Control > Peripheral Management Rule > Add Custom Peripheral Rule.
Configuration requirement: Set Device Type to Storage devices, enter the device name, VID, and PID, and set Redirect Mode to USB Redirection.

Configure and use peripherals as an end user

Connect peripherals to a cloud computer

You must connect peripherals to the on-premises computer running the Alibaba Cloud Workspace client before you can connect the peripherals to a cloud computer.

When you connect a cloud computer to a peripheral for the first time, a connection configuration dialog box appears in the lower-right corner of the cloud computer desktop. In the dialog box, you can select the device type, specify whether to turn on auto-connect, and specify whether to remember the current configurations.

panel_peripheral_detected

Troubleshooting

For common questions about cloud computer policies, see FAQ about policies.
For common questions about peripherals, see FAQ about peripherals.