Back up and restore cloud computer data - WUYING Terminal

You can use restore points to back up and restore data for your cloud computer. For example, you can create a restore point before you perform a high-risk operation, such as modifying critical system files. If a system failure or an operational error occurs, you can use a restore point to recover your data. This topic uses the macOS client as an example to describe how to back up and restore data using System restore points and Custom restore points.

Important

This topic uses the macOS client V7.9 as an example. If your experience differs from this description, you may be using a different client or an older version. Upgrade your client to the latest version.

Background

Custom restore point: You can create a restore point at a specific time based on your business needs. When you create the restore point, you can specify which disks to include.
System restore point: The system automatically creates a restore point for the system disk and data disk of each cloud computer every day. These restore points are retained for three days and then automatically deleted.
The system also automatically creates restore points for cloud computers in the following scenarios:
- For cloud computers that are associated with an automatic snapshot policy, the system automatically creates restore points according to the schedule defined in the policy. For more information, see Create and apply an automatic snapshot policy.
- Before an administrator upgrades a cloud computer or a custom image, the system automatically creates a restore point to enable automatic rollback if the upgrade fails. If the upgrade is successful, the restore point for the system disk is deleted, but the restore point for the data disk is retained.
- During an image change, if the current cloud computer uses a custom image that has been deleted, the system creates a restore point before the change and automatically deletes it after the change is successful.
- Before you upgrade a cloud computer from the client, the system automatically creates a restore point to enable automatic rollback if the upgrade fails. A cloud computer can have a maximum of three such restore points, which are retained for three days and then automatically deleted.

For more information about restore points, see Use snapshots (Public Preview).

Limitations

You cannot create a Custom restore point from the client for a cloud computer in a cloud computer share.
You cannot create a Custom restore point from the client for a cloud computer assigned to multiple users.
Each cloud computer supports a maximum of four Custom restore points.
You can restore a cloud computer from a restore point only when the cloud computer is in the Stopped state.

Back up data

You can back up your data by creating a Custom restore point.

Log on to the Alibaba Cloud Workspace terminal.
On the cloud computer card, click Manage and then select the Restore Points tab.
Click the Custom Restore Points tab, and then click Create Restore Point.
In the dialog box that appears, select the disks you want to back up, enter a name for the restore point, and click OK.
You can view the creation progress and status of the restore point on the Custom Restore Points tab.

Restore data

If data is lost due to a system failure or an operational error, you can restore data from a restore point or by restoring to the initial image.

Restore from restore point

Log on to the Alibaba Cloud Workspace terminal.
On the cloud computer card, click Manage and then select the Restore Points tab.
On the System Restore Points or Custom Restore Points tab, find the target restore point and click Restore.
Warning
Restoring data is an irreversible operation. After you restore from a restore point, the disks revert to their state at the time the restore point was created. Any data added after the restore point was created is permanently lost. Before you proceed, back up all critical data.
In the dialog box that appears, click Confirm Restore.

Restore to initial image

Log on to the Alibaba Cloud Workspace terminal.
On the cloud computer card, click Manage and then select the Image tab.
On the Image tab, click Restore to Initial Image.
Note
This feature is available only on the Windows client and macOS client, version V7.9 or later.
In the confirmation dialog box, read the notes carefully and click OK.
Warning
Restoring to the initial image is an irreversible operation. The restoration replaces all data on the cloud computer with data from the initial image. We recommend that you first create a Custom restore point to back up your critical data.

View restoration history

Log on to the Alibaba Cloud Workspace terminal.
On the cloud computer card, click Manage and then select the Restore Points tab.
On the Restore Points tab, click View Restoration History.
The restoration history page lists detailed records for each data restoration from a restore point, including the restore point type, name, creation time, restoration time, and the restored disks.

Delete custom restore point

An Enterprise cloud computer supports a maximum of four Custom restore points. If you reach this limit and want to create more, you must first delete unneeded restore points.

Log on to the Alibaba Cloud Workspace terminal.
On the cloud computer card, click Manage and then select the Restore Points tab.
On the Custom Restore Points tab, find the restore point that you want to delete and click Delete.
In the dialog box that appears, click Confirm Delete.