If your resource plan expires or your account has overdue payments, you cannot use ApsaraVideo VOD. We recommend that you renew your plan or top up your account at your earliest convenience. This topic describes how to top up your account and renew your subscription.
Top up your account
After you activate ApsaraVideo VOD, you are charged for using the features of ApsaraVideo VOD based on the pay-as-go basis billing method by default. If you purchase resource plans, your resource usage is billed on a pay-as-you-go basis after your resource plans expire or are exhausted. Make sure that your Alibaba Cloud account has sufficient balance to avoid service suspension due to overdue payments.
Procedure
Log on to the ApsaraVideo VOD console.
In the top navigation bar, select Expenses and Costs from the Expenses drop-down list.
In the Available Credit section, click Add Funds.
Specify the amount and complete the payment by following instructions on the page.
Renew a resource plan
You cannot renew resource plans in ApsaraVideo VOD. You can purchase a new resource plan before the current resource plan expires. Resource plans can be stacked to increase the usage limit. After you purchase a new resource plan, you can use ApsaraVideo VOD without further actions and your business remains uninterrupted. To purchase a resource plan, visit the buy page.
After you purchase a new resource plan, it automatically takes effect, but there is a certain delay before the plan takes effect.
You can configure quota alerts to prevent resource insufficiency after your resource plans are exhausted. For more information, see View the details of resource plans.
Renew the license of the ApsaraVideo VOD Player SDK or short video SDK
Method 1: Renew On The License Management Page
Log on to the ApsaraVideo VOD console.
In the sidebar, select .
Select the License Management tab, locate the instance ID associated with the application, and click the Renew button in the Operation column.
ImportantIf the instance ID is empty, you must renew through Method 2: Purchase a new License and bind the application or contact Alibaba Cloud technical support.
Renewal applies to the entire License order. If your License order includes multiple SDK rights, the renewal will affect all SDKs collectively. Configuration changes are not supported. For assistance, please submit a technical support ticket.
Navigate to the renewal management interface and click the Renew button in the Operation column.
Proceed to the audio and video terminal SDK renewal page. Confirm that your current configuration and subscription duration are correct, then click Buy Now to complete the renewal. It's recommended to enable Auto-renewal Upon Expiration to prevent service interruption.
Method 2: Purchase A New License And Bind The Application
If you have an SDK License and the corresponding order instance ID is empty, you need to place an order on the MediaBox audio and video SDK before the License authorization expires. After purchase, perform License binding to prevent any business disruptions caused by the inability of online applications to properly invoke the SDK.