If your resource plan expires or your account has overdue payments, you cannot use ApsaraVideo VOD. We recommend that you renew your plan or top up your account at your earliest convenience.
Top up your account
After you activate ApsaraVideo VOD, you are charged on a pay-as-go basis by default. If you purchase resource plans, the system prioritizes the resource plans for payment. When plans expire or are exhausted, billing reverts to pay-as-you-go. Make sure that your account has sufficient balance to avoid service suspension due to overdue payments.
Procedure
Log on to the ApsaraVideo VOD console.
In the top navigation bar, select Expenses.
In the Expenses and Costs console, choose Account Balance in the left-side navigation pane.
Click Deposit and top up your account according to the on-screen instructions.
Renew a resource plan
You cannot renew resource plans in ApsaraVideo VOD. You can purchase a new resource plan before the current resource plan expires. Resource plans can be stacked to increase the usage limit. After you purchase a new resource plan, you can use ApsaraVideo VOD without further actions and your business remains uninterrupted. To purchase a resource plan, visit the buy page.
After you purchase a new resource plan, it automatically takes effect, but there is a certain delay before the plan takes effect.
You can configure quota alerts to prevent resource insufficiency after your resource plans are exhausted. For more information, see View the details of resource plans.
Renew the license of the ApsaraVideo VOD Player SDK or short video SDK
Method 1: Renew on the License Management page
Go to the My Licenses page in the ApsaraVideo VOD console.
Select the License Management tab, find the instance ID bound to the corresponding application, and click Renew in the Actions column.
ImportantIf the instance ID is empty or an error occurs in the console during renewal, use Method 2: Purchase a new license and bind it to the application or submit a ticket.
Renewal applies to the license order. If your license order includes multiple SDKs, the renewal will apply to all of them. Configuration changes are not supported. If you have any questions, submit a ticket.
Go to the Renewal page and click Renew in the Actions column.
After confirming that your current configuration and subscription duration are correct, click Buy Now to complete the renewal. Turn on Auto-renewal to avoid expiration.
Method 2: Purchase a new license and bind it to the application
If you have purchased an SDK license but the corresponding order instance ID is empty or an error occurs in the console during renewal, place an order on the ApsaraVideo MediaBox SDK buy page before the existing license expires. Then, proceed with Step 3: Bind the license to prevent business disruptions that may occur if your application fails to call the SDK.