Learn why overdue payments occur in Log Service, how service suspension works, and how to check your payment status.
Reasons for overdue payments
Log Service overdue payments occur for the following reasons:
Log Service enters an overdue state if your account has an outstanding balance from either data write volume or feature usage charges. This places your entire Log Service account into an overdue state.
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Overdue payments can occur even with a purchased resource plan. Why do I have an overdue payment after purchasing a resource plan?
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Without a resource plan, overdue payments result from insufficient funds in your linked payment method.
Service suspension policy
Overdue payments may cause service suspension. You will receive system notifications reminding you to make a payment. Settle overdue payments promptly to avoid interruptions.
If your Log Service account has an overdue payment, note the following:
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Bills are typically generated within four hours after a billing cycle ends. The system automatically attempts to charge your payment method. If payment fails, your account enters an overdue state.
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If your account remains overdue for more than 15 days, Log Service is automatically suspended. Storage charges continue for up to 15 days until resources are released, increasing the overdue amount. Settle the overdue payment in full within 15 days to avoid suspension and business disruption.
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If you pay in full within 15 days of suspension, Log Service is automatically reactivated. After 15 days, the service is considered voluntarily abandoned. Your Log Service Project will be released, and all its data will be permanently deleted. Billing continues until data is deleted. Delete your resources if you no longer need Log Service to avoid further charges.
Check overdue payments
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Log in to the Billing Management console.
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On the Account Overview page, check the overdue amount.
