Renew Simple Application Server instances manually, automatically, or in batches of up to 30.
Expiration
A Simple Application Server instance is automatically stopped and disabled 15 days after it expires. Data is retained for another 15 days, during which you can renew to restart. If not renewed within this period, the instance, its snapshots, and custom images are permanently deleted and cannot be recovered.
Manual renewal
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Log on to the Simple Application Server console.
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On the instance card, click Renew.
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On the Renew page, confirm the configuration, set the Duration, agree to the terms of service, and click Buy Now.
Select the auto-renewal checkbox under Duration. The renewal fee is charged 9 days before expiration.
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Confirm the order on the Payment page and complete payment.
Auto-renewal
Enable auto-renewal to prevent service interruptions or data loss from missed renewals.
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Auto-renewal takes effect the next day. The system attempts to charge at: 3 days before expiration, 1 day before, on expiration day, and 6 and 14 days after.
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If payment remains unsuccessful 14 days after expiration, no further attempts are made. You must renew the instance manually within 30 days of the expiration date.
Enable auto-renewal
Existing instances
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Navigate to the Renewal page.
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For Product Name, select Simple Application Server.
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On the Manual Renewal tab, select one or more instances, and then click Enable Auto-renewal.
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On the Enable Auto-renewal page, configure the Unified Auto Renewal Cycle, and then click Enable Auto-renewal.
During purchase
On the instance purchase page, Enable Auto-renewal is selected by default. Clear the checkbox to disable it.
Manage auto-renewal
After enabling auto-renewal, you can disable it, modify the renewal cycle, or skip the next renewal.
Go to the Renewal page and select Simple Application Server. On the Auto-renewal tab, manage auto-renewal settings.
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Enable Manual Renewal: Disables auto-renewal.
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Modify Auto-renewal Settings: Changes the auto-renewal period.
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Renew: Immediately renews the instance.
The next auto-renewal date is recalculated from the new expiration date.
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Nonrenewal: Skips auto-renewal at the end of the current subscription period.
Batch renewal
Renew multiple instances at once.
Limitations
You can renew up to 30 instances per batch.
Procedure
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Log on to the Simple Application Server console.
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Select the instances to renew and click Renew in the menu at the bottom.
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On the Renewal page, select the instances and click Batch Renewal.
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Set the subscription duration and complete payment.
FAQ
Does manual renewal conflict with auto-renewal?
No. Manual renewal takes precedence. The next auto-renewal date is recalculated from the new expiration date.
How is the new expiration date calculated?
A Simple Application Server instance stops 15 days after expiration. If renewed during this period, the new expiration date = Original Expiration Date + Subscription Duration. For example, if an instance expires on July 26 and you renew for one month on July 31, the new expiration is August 26.
Are renewal orders refundable?
Yes. Go to the Unsubscribe page to check your renewal order status:
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If the order is on the Unsubscribe Renewal That Does Not Take Effect tab, you can apply for a full refund.
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If the order is on the Unsubscribe Resource tab, the refund follows partial refund rules.
Full refund rules are in the Refund policy.
Why did auto-renewal fail?
Auto-renewal takes effect the next day. The system attempts to charge at: 3 days before expiration, 1 day before, on expiration day, and 6 and 14 days after. If a payment attempt fails, the system retries at the next scheduled time. If all attempts fail due to insufficient balance, top up your account and renew manually.
Can I downgrade during renewal?
No. Simple Application Server supports upgrades only, not downgrades.