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Service Catalog:Manage a product instance

Last Updated:Jan 26, 2024

After you launch a product as an end user, a product instance is created. You can manage the lifecycle of the product instance based on your business requirements.

Prerequisites

A product is launched. For more information, see Launch a product.

View the information about a product instance

  1. Log on to the Service Catalog console.

  2. In the left-side navigation pane, click Instances.

  3. On the Instances page, click the name of the product instance whose information you want to view.

    • Product instance information

      In the Product instance information section, you can view the following information: Product instance ID, Instance status, Owner, Created time, Product name, Version name, Product ID, Version ID, and Stack region.

      Note

      When an end user launches a product and deploys the product instance in a region, a stack is created in the same region and displayed in the Resource Orchestration Service (ROS) console.

    • Tasks

      On the Tasks tab, you can view the following information: Task ID, Task Type, Version name, Version ID, Created time, and Task status. You can also perform the following operations to query additional information about the product instance:

      • Click View output to view the output information about the product instance.

      • Click Parameter to view the parameters of the product instance.

      • Click Log to view the logs of the product instance.

        Note

        You cannot view the logs of a product instance whose status is Failed. For information about the causes of product instance exceptions, see What does an end user do if the system fails to create a product instance?

    • Resources

      On the Resources tab, you can view the following information about resources of the product instance: Resource Name/Resource Type, Resource ID, Resource status, and Description.

    • Tags

      On the Tags tab, you can view the keys and values of tags that are attached to the product instance.

    • Plans

      On the Plans tab, you can view the following information about the plans of the product instance: PlanID, OperationType, PlanName, Owner, PlanStatus, and Description.

Update an instance

You can update a product instance based on your business requirements. You can modify the information about the product instance in the Launch Options, Product Version, and Parameter Settings sections.

  1. In the left-side navigation pane, click Instance.

  2. On the Instances page, find the product instance that you want to update and click Update in the Operation column.

  3. Modify the information about the product instance in the Product version section. You can also modify the information about the product instance in the Parameter Settings section, which is optional. Then, click Next.

  4. Check and confirm the information and click Update product.

    Note

    If an administrator configures an approval constraint for the product instance, you must create a plan. After the administrator approves the plan, you can update the product instance. For more information, see Manage a plan.

Terminate a product instance

After you terminate a product instance as an end user, the product instance is deleted from the product instance list. You cannot manage the lifecycle of the product instance. Proceed with caution.

  1. In the left-side navigation pane, click Instance.

  2. On the Instances page, find the product instance that you want to terminate and click Terminate in the Operation column.

  3. In the Terminate product instance dialog box, enter terminate and click Terminate instance.

    Note

    If an administrator configures an approval constraint for the product, you must create a plan. After the administrator approves the plan, you can terminate the product instance. For more information, see Manage a plan.