If you cannot select a product version when launching a product, use the following method to resolve the issue.
Root cause
This message appears because an administrator has deleted all versions of the product.
On the Launch Product page, the Product Version drop-down list displays the following message: The product has no active version. Contact your administrator.
Solution
Sign in as a Service Catalog administrator and go to the Product Management page. Create at least one version for the product.
For more information about the Product Management page, see Manage products.