This topic provides answers to some frequently asked questions about the pricing of Security Center.

What do I do if Security Center prompts that the subscription is due to expire?

Your subscription to Security Center is valid within a specific period. You must renew the subscription within the validity period to protect your service. For more information about how to renew the subscription, see Renew the subscription to Security Center.

Expiration

Seven days before the Anti-virus, Advanced, Enterprise, Ultimate, or Value-added Plan edition expires, Security Center notifies you of the renewal by using text messages, emails, or internal messages. If you do not renew the subscription before Security Center expires, Security Center stops protecting your assets after its expiration date.

Security Center retains all your configurations and data for seven days after Security Center expires. The retained configurations and data include your asset groups, tags, quarantined files, vulnerability whitelists, and baseline check policies. If you renew the subscription within seven days after Security Center expires, you can continue to use the configurations and historical data.

If you do not renew the subscription within seven days after Security Center expires, the Anti-virus, Advanced, Enterprise, Ultimate, or Value-added Plan edition is downgraded to the Basic edition. In this case, you can no longer use the features provided by the Anti-virus, Advanced, Enterprise, Ultimate, or Value-added Plan edition. You cannot view the configurations or historical data, such as alerts for distributed denial of service (DDoS) attacks. If you want to continue using the features, you must subscribe to the Anti-virus, Advanced, Enterprise, Ultimate, or Value-added Plan edition again. For more information, see Purchase Security Center.

Note The Anti-virus, Advanced, Enterprise, Ultimate, and Value-added Plan editions of Security Center use the subscription billing method. Therefore, no overdue payments occur when you use these editions of Security Center.

What do I do if I want to modify the auto-renewal cycle or disable auto-renewal?

If you do not select Auto-renewal when you purchase Security Center or if you want to disable auto-renewal for your Security Center subscription, you can perform the following steps:
  1. Go to the Renewal page of the Alibaba Cloud Management Console.
  2. On the Renewal page, click Security Center. Modify renewal settings
  3. Find the Security Center service for which you want to modify the auto-renewal cycle and click the required button in the Actions column.
    • Enable Auto Renewal: Click Enable Auto Renewal in the Actions column.
    • Edit Auto Renewal: Click Edit Auto Renewal in the Actions column and modify the auto-renewal cycle as prompted.
    • Enable Manual Renewal: Click Enable Manual Renewal in the Actions column.

Can I downgrade the Enterprise edition of Security Center to the Basic edition?

No,

the Anti-virus, Advanced, Enterprise, and Ultimate are paid editions. You are not allowed to downgrade a paid edition to the Basic edition. After a paid edition of Security Center expires, the paid edition is automatically downgraded to the Basic edition.

Why am I unable to view the DDoS alerts in the Security Center console?

After Security Center expires, the Anti-virus, Advanced, Enterprise, or Ultimate edition is downgraded to the Basic edition. In this case, you can no longer use the features provided by the Anti-virus, Advanced, Enterprise, or Ultimate edition. In addition, you cannot view the configurations or historical statistics data, such as the alerts generated for distributed denial of service (DDoS) attacks. To continue to use the features provided by Security Center, you must purchase the Anti-virus, Advanced, Enterprise, or Ultimate edition again. For more information, see Purchase Security Center.