Upgrade or downgrade the edition and value-added services of your Security Center instance as your protection needs change. For example, upgrade from Anti-virus to Premium Edition, or cancel anti-ransomware.
Supported upgrade and downgrade items
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Services not listed below cannot be downgraded, including Security Center editions and the cloud honeypot service. To change these, schedule the change for the next billing cycle throughManual renewal.
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Starting January 14, 2025 (UTC+8), upgrading or downgrading the Agentic SOC value-added service requires minimum quantities and step sizes for log ingestion traffic and log storage capacity. Adjust your quantities to meet these requirements before proceeding.[Notice] Agentic SOC Sales Policy Adjustment.
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To upgrade and downgrade value-added services at the same time, perform the operations separately.
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Change type |
Supported items |
Scenarios |
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Upgrade |
Upgrade the service edition (Anti-virus, Premium, Enterprise, or Ultimate) |
Your current edition does not provide the protection level you need. |
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Increase the Protected Servers or Number Of Cores for a Security Center instance |
The Protected Servers or Number Of Cores quota is insufficient. Increase the Protected Servers or Number Of Cores as needed. Note
If you purchased an instance that covers all assets and the Protected Servers or Number Of Cores is less than the total servers or cores in your account, upgrade the instance promptly. A prompt appears on the Overview page. |
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Purchase value-added services |
You want to add value-added services such as web tamper proofing, anti-ransomware, container image scan, or application protection to your subscription instance. |
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Increase value-added service quotas |
You need more log storage capacity, anti-ransomware capacity, or tamper-proofing authorizations. |
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Downgrade |
Decrease the Protected Servers or Number Of Cores |
If your instance has unused Protected Servers or Number Of Cores not attached to servers, release them by downgrading. Note
If your instance covers all assets, you can downgrade the unused Protected Servers or Number Of Cores. After the downgrade, the Protected Servers and Number Of Cores must be greater than or equal to the total servers or cores in your account. |
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Cancel purchased value-added services |
You no longer need purchased value-added services such as web tamper proofing or anti-ransomware. Important
To cancel tamper-proofing, set the authorization count to 0 and disable the feature during the configuration change. |
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Decrease value-added service quotas |
After you purchase value-added services, you need to decrease the log storage capacity, anti-ransomware capacity, tamper-proofing authorizations, container image security scans, or application protection authorizations. Note
When a Security Center instance is released, its logs are automatically cleared. |
Billing for upgrades and downgrades
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Change type |
Billing details |
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Upgrade |
You pay the price difference. Price difference formula: (Cost of added authorizations + Cost of value-added features) × Remaining validity period of the Security Center service (in seconds) |
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Downgrade |
You receive a refund for disabled or reduced protected servers and value-added features. For information about how refunds are calculated, see Refund rules for Alibaba Cloud International website. |
Billing details for each edition and value-added service are available in Billing.
Prerequisites
Your account must have no pending renewal-with-specification-change orders.
To check, select in the upper-right corner of the console. On the Product Orders tab of the Order List page, set the Service filter to Security Center and click Search. Click Details in the Actions column of a recent renewal order to check for such orders.
Upgrade
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Log on to the Security Center console.
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On the Overview page, in the Subscription section, click Change > Upgrade Now.
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On the Order Upgrade tab, configure the new specifications as needed.
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To increase the Protected Servers or Number Of Cores, set the value to the desired quantity.
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To enable a value-added service, set Purchase or Not to Yes and specify the quantity.
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Carefully read and select the Terms of Service, click Order Now, confirm your order information, and complete the payment.
Downgrade
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Log on to the Security Center console.
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On the Overview page, in the Subscription section, click .
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On the Order Downgrade tab, select the configuration that you want to downgrade.
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To decrease protected servers, the minimum value is the number of currently attached authorizations.
NoteIf your instance covers all assets, the Protected Servers and Number Of Cores after downgrade must be greater than or equal to the total servers or cores in your account.
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To cancel a value-added service, set Purchase or Not to No in the service area.
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To decrease a value-added service quota, first release the authorizations or capacity for that service.
ImportantThe actual refund amount is shown on the downgrade page.
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Read and select the Terms of Service, and then click Order Now.