When your security protection needs change, you can adjust your Security Center edition and add-ons by upgrading or downgrading. For example, you can upgrade Security Center from Anti-virus Edition to Advanced Edition, or cancel the Anti-ransomware add-on. This topic describes how to upgrade or downgrade Security Center.
Supported upgrades and downgrades
Services not listed below cannot be downgraded. For example, Security Center editions and Cloud Honeypot services cannot be downgraded. If you need to downgrade the edition or reduce the Cloud Honeypot quotas, you can renew with a configuration change. This schedules the change for the next billing cycle, while your current billing cycle remains unaffected. For more information about how to renew with a configuration change, see Manual renewal.
Starting from January 14, 2025, when you upgrade or downgrade the purchase quantity of the Cloud Threat Detection and Response (CTDR), you must meet the minimum purchase quantity and step size requirements for log ingestion traffic and Log Storage Capacity. This means you must manually adjust the quantity to meet the minimum and step-size requirements to perform the upgrade or downgrade. For more information about the minimum purchase quantity and step size for the CTDR service, see [Notice] Billing rules of Cloud Threat Detection and Response (CTDR) change.
To upgrade one add-on and downgrade another, you must perform two separate operations.
Change type | Supported item | Use case |
Upgrade | Upgrade service edition (from a lower edition to a higher edition: Anti-virus Edition, Advanced Edition, Enterprise Edition, Ultimate Edition) | You need a higher edition for more comprehensive protection because the current one is insufficient. |
Increase the Number of Protected Servers or Number of vCPUs for a Security Center instance | The current quota for the Number of Protected Servers or Number of vCPUs for your Security Center instance is insufficient. Note If you purchased a Security Center instance and onboarded all your assets, and the purchased quota is less than the total number of servers or vCPUs under your Alibaba Cloud account, you must upgrade to increase quotas. A notification appears in the upper-right corner of the Overview page on the Security Center console, prompting you to increase your quotas promptly. | |
Purchase add-ons | After purchasing a subscription Security Center instance, you need to purchase add-ons such as Web Tamper Proofing, Anti-ransomware, Container Image Scan, or Application Protection. | |
Increase add-on quotas | You need to increase the Log Storage Capacity, anti-ransomware capacity, or number of Web Tamper Proofing quotas. | |
Downgrade | Decrease the Number of Protected Servers or Number of vCPUs | If you have unbound quotas for the Number of Protected Servers or Number of vCPUs, you can downgrade to release them. Note If you purchased a Security Center instance and have unused quotas for Number of Protected Servers or Number of vCPUs that you no longer need, you can perform a downgrade. After the downgrade, the Number of Protected Servers and Number of vCPUs must be at least the total number of servers or vCPUs under your Alibaba Cloud account. |
Cancel add-ons | You have purchased add-ons such as Web Tamper Proofing or Anti-ransomware but no longer need to use them. Important To cancel the Web Tamper Proofing service, you need to set the number of quotas to 0 and disable the feature during the configuration change. | |
Decrease add-on quotas | You need to decrease the Log Storage Capacity, anti-ransomware capacity, number of Web Tamper Proofing quotas, number of , or number of Application Protection quotas. Note Logs are automatically deleted when you release a Security Center instance. |
Upgrade and downgrade fees
Change type | Fee description |
Upgrade | You must pay the price difference for the upgrade. Formula for calculating the price difference: (Fee for increased quotas + Fee for add-ons) * Remaining subscription period (in seconds) |
Downgrade | You will receive a refund for the fees for disabled services or reduced quotas. For the refund calculation formula, see Billing Details. |
For more information about billing, see Billing overview.
Prerequisites
You cannot upgrade or downgrade your service if a pending renewal order with configuration changes exists.
In the upper-right corner of the console, choose . On the page, select Security Center from the Product filter, and click Search. Check the Status of a recent renewal order for pending configuration changes.
Upgrade
Log on to the Security Center console.
On the Overview page, in the Subscription section, click Change> Upgrade Now.
On the Order Upgrade tab, configure the desired changes.
To increase the Protected Servers or Cores, adjust the parameters to the desired quantity.
To enable an add-on, set Purchase or Not to Yes for that add-on and set the purchase quantity.
Read and select Security Center Service Agreement, click Order Now. Then, confirm the order information and complete the payment.
Downgrade
Log on to the Security Center Console.
On the Overview page, in the Subscription area, click .
On the Order Downgrade tab, select the items that you want to downgrade.
If you need to decrease the number of protected servers, the new quantity cannot be less than the number of currently bound quotas.
NoteIf you purchased a Security Center instance and onboarded all your assets, the Protected Servers and Cores after the downgrade must be at least the total number of servers or vCPUs under your Alibaba Cloud account.
If you no longer need an add-on, set Purchase or Not to No for that add-on.
To decrease an add-on's quota, you must first release its associated quotas or capacity.
ImportantThe final refund amount is displayed on the downgrade page.
Read and select Security Center Service Agreement, and then click Order Now.