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Secure Access Service Edge:Client use issues

Last Updated:Oct 30, 2024

This topic provides answers to some frequently asked questions about the use of the Secure Access Service Edge (SASE) client.

How do I upload logs if an error occurs when I use the SASE desktop client?

If an error occurs before or after you log on to the SASE client, you can click Feedback to upload logs.

Before logon:

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After logon:

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You can view the error codes of the SASE client to identify possible causes and obtain solutions. For more information, see Network diagnosis-related error codes of the SASE client.