When an error occurs with the Secure Access Service Edge (SASE) desktop client, you can upload logs to help identify the cause and find a solution.
Upload logs using the Feedback button
Click Feedback to upload logs. This button is available both before and after you log on to the client.
Before logon:
After logon:
Identify errors using error codes
You can use the SASE client error code reference to identify the cause and find a resolution. For the full list of error codes, see Network diagnosis-related error codes of the SASE client.