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Secure Access Service Edge:Connect a WeCom identity source

Last Updated:Nov 24, 2025

SASE uses identity-driven security policies. If your company uses a WeCom identity source to manage its organizational structure, you can connect the WeCom identity source to SASE. This eliminates the need to create separate identity information for your employees. After you connect the WeCom identity source, employees can log on to the SASE App using their existing company accounts. This topic describes how to connect a WeCom identity source.

Limits

You can enable a maximum of five identity sources at the same time, and only one of them can be a custom identity source. If you have reached the quota for enabled identity sources, you must disable an existing identity source before you can enable a new one.

Configure a WeCom identity source

  1. Log on to the SASE console.

  2. In the navigation pane, choose Identity Authentication > Identity Access.

  3. On the Identity synchronization tab, click Create IdP.

  4. In the Create IdP panel, select WeCom, click Configure, and then configure the parameters as described in the following table.

    Configuration Item

    Description

    IdP Name

    The name of the WeCom identity source.

    The name must be 2 to 100 characters in length and can contain Chinese characters, letters, digits, hyphens (-), and underscores (_).

    Description

    The description of the configuration.

    This description is displayed as the logon title on the SASE client to provide identity source information during logon.

    IdP Status

    Configure the status for the identity source. The valid values are:

    • Enabled: The identity source is enabled after it is created.

    • Closed: The identity source is disabled after it is created.

      Important

      If you disable an identity source, end users cannot use the SASE app to access internal applications. Proceed with caution.

    Automatic Synchronization

    After you enable Automatic Synchronization, the system automatically synchronizes information from WeCom based on the synchronization mode.

    If you do not enable Automatic Synchronization, you must manually synchronize the organizational structure. For more information, see View synchronization records.

    Synchronize User Information

    After you enable Synchronize User Information, the system automatically synchronizes employee information from WeCom based on the Automatic Synchronization Cycle.

    Note

    The Synchronize User Information feature does not take effect if the Automatic Synchronization feature is disabled.

    Automatic Synchronization Cycle

    Set the Automatic Synchronization Cycle. You can set the interval to a value from 1 hour to 24 hours.

  5. Click Obtain Authorization QR Code and use a WeCom administrator account to scan the QR code.

  6. After the authorization is successful, the new WeCom identity source appears on the Identity synchronization tab.

  7. Click Edit in the Actions column. In the Edit IdP panel, configure the Schema value. Then, click Next.

    Important

    You can submit a ticket to contact SASE engineers and obtain the Schema value.

  8. In the Synchronization Settings wizard, configure the synchronization scope and field mappings for the organizational structure. Then, click Confirm.

    Configuration Item

    Description

    Organizational Structure Synchronization

    Configure the synchronization scope for the organizational structure.

    • Synchronize All: Synchronizes the entire organizational structure from WeCom to the SASE system.

    • Partially Synchronize: Select the organizational structure that you want to synchronize.

    Field Synchronization Mapping

    Configure the mappings between the fields of the WeCom organizational structure and the SASE synchronization fields.

    Note

    If the built-in Local Field After Mapping in the SASE system do not meet your business requirements, you can click View Extended Fields in the upper-right corner of the list. In the View Extended Fields panel, you can add, edit, or delete extension fields.

Note

After you add the WeCom identity source, a self-managed SASE application is automatically created in WeCom. You must set the Visibility Scope for the SASE application in WeCom to ensure that the organizational structure is synchronized to the SASE application. For more information, see How to set the visibility scope for third-party applications.

View synchronization records

  1. On the Identity synchronization tab, find the desired identity source and click Synchronize Records in the Actions column.

  2. On the Synchronize Records page, you can view the synchronization records for the identity source.

  3. In the Synchronization Task area on the left side of the page, click a specific sync task to view its synchronization information in the list on the right.

    image

  4. Click Details in the Actions column for a specific task to view the field information of the Third-party Data Source and the SASE Data Source for that synchronization.

Manual synchronization

If you did not enable Automatic Synchronization when you configured the identity source, or if the structure of your identity source has changed, you must manually synchronize the information. To do this, click Create Synchronization Task and then click OK. Wait for the sync task to complete successfully before you view the synchronization records.

Note

After the synchronization is successful, you can view the synchronized organizational structure and employee information on the Identity Authentication > Identity Access > Employee Center tab. For more information, see Employee Center.

Disable automatic synchronization

  • On the Identity synchronization page, find the desired identity source and turn off the switch in the Automatic Synchronization column.

  • In the Edit IdP panel, turn off the automatic synchronization switch.

Edit a WeCom identity source

On the Identity synchronization page, find the WeCom identity source and click Edit in the Actions column.

Disable a WeCom identity source

On the Identity synchronization page, find the WeCom identity source and turn off the switch in the IdP Status column.

Delete a WeCom identity source

On the Identity synchronization page, find the WeCom identity source and click Delete in the Actions column.

References

Configure a SASE identity source

If your company does not use any identity source, you can use the custom identity source provided by SASE to establish an organizational structure. For more information, see Configure a SASE identity source.

Connect a third-party identity source

If your company uses an identity source such as LDAP, DingTalk, WeCom, Lark, or IDaaS to manage its organizational structure, you can connect it to SASE.

Configure a user group

To create user groups outside the organizational structure, see User group management.