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Secure Access Service Edge:Configure a zero trust policy

Last Updated:Mar 31, 2026

When you add an office application to Secure Access Service Edge (SASE), SASE automatically creates a deny-all policy for it. Zero trust policies control which users and enterprise partners can access which office applications, and under what conditions. Configure allow policies to grant specific user groups the access they need.

Prerequisites

Before you begin, ensure that you have:

Create a zero trust policy

  1. Log on to the SASE console.

  2. In the left-side navigation pane, choose Private Access > Zero Trust Policies.

  3. On the Zero Trust Policies page, click Create Policy.

  4. In the Create Policy panel, configure the parameters described in the following table, then click OK.

ParameterDescription
Policy NameA name for the policy. Must be 2–100 characters and can contain letters, digits, hyphens (-), and underscores (_).
PriorityThe policy priority. Value 1 is the highest priority. The maximum priority value for a new policy equals the number of existing policies in your account plus 1. For example, if you have 17 policies, a new policy can have a priority from 1 to 18. When two policies conflict, the policy with the higher priority (lower number) takes effect.
ActionThe access control action. Allow Access grants users and terminals access to the specified applications. Access Denied denies access to the specified application from users or terminals.
Applicable UserThe user group the policy applies to. Click Add, then select a group from the User Group tab. To create a new group inline, use the Custom User Group tab. See Configure a user group.
Selected ApplicationsThe applications the policy covers. Click Add, then select applications by tag on the Tag tab, or individually on the Application tab.
Security BaselinesThe security baseline template to apply. See Create a security baseline.
Trigger TemplatesThe trigger template for dynamic decision-making. Click View Trigger Templates to review available templates.
Policy StatusEnable or disable the policy.

The number of policies you can create depends on your Private Access edition: 200 for Private Access VPN, 500 for Private Access Basic, and 1,000 for Private Access Advanced.

Manage policies

Find the policy you want to manage in the list and perform any of the following operations:

  • Edit: Click Edit in the Actions column. Modify the settings in the Edit panel.

  • Change priority: Click the icon in the Priority column. In the Priority dialog box, enter a new priority value and click OK.

  • Enable or disable: Toggle the switch in the Policy Status column.

  • Delete one policy: Click Delete in the Actions column.

  • Delete multiple policies: Select the policies and click Delete below the list.

Important

After you delete a policy, users in the affected user group may gain access to applications that do not meet your security requirements. Proceed with caution.

What's next

If your users work from a trusted physical office network and you do not need to inspect that traffic, configure a trusted office zone to exempt it from analysis. See Use the office zone identification feature.

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