To prevent service interruptions caused by expired subscriptions, we recommend that you manually renew an instance or enable auto-renewal before the instance expires. The renewal feature is available only for subscription Tair (Redis OSS-compatible) instances. Pay-as-you-go instances do not need to be renewed. You only need to ensure that your account has a sufficient balance.
Tair (Redis OSS-compatible) supports the following renewal methods:
Auto-renewal (recommended)
To prevent your instance from being automatically released if you forget to renew it, we recommend that you enable auto-renewal.
After you enable auto-renewal, the instance is automatically renewed before the expiration date. Make sure that your account balance is sufficient. If an auto-renewal attempt fails seven days before the expiration date, you are notified by text message or email.
NoteIf an auto-renewal attempt fails due to insufficient account balance, the instance expires and the system does not initiate another auto-renewal attempt. In this case, you must manually renew the instance before it is automatically released.
Manual renewal
You can manually renew an instance at any time before it expires.
Enable auto-renewal
Log on to the console and go to the Instances page. In the top navigation bar, select the region in which the instance that you want to manage resides. Then, find the instance and click the instance ID.
In the Instance Status section, click the switch to the right of Auto-renewal.
In the Auto-renewal panel that appears on the right, turn on the Auto-renewal switch, read the prompt information, and select a renewal duration.
NoteAfter you enable auto-renewal, the system automatically renews the instance based on your specified renewal duration. For example, if you set the renewal duration to three months, you are charged for a subscription of three months each time the instance is automatically renewed.
Click Enable Auto-Renewal.
How do I adjust the Unified Auto Renewal Cycle or disable auto-renewal?
Visit the Auto-Renewal Management page.
Enter an instance ID in the Instance ID field to search for the instance.
Find the target instance and click Modify Auto Renewal or Enable Manual Renewal in the Actions column.
Manually renew an instance
Log on to the console and go to the Instances page. In the top navigation bar, select the region in which the instance that you want to manage resides.
In the Actions column of the target instance, click Renew.
On the Renew page, select a renewal duration.
Read the Terms of Service and click Buy Now.
Follow the instructions to complete the payment process.
FAQ
Q: Why do I receive the error message
Specified network type does not support this operationwhen I renew an instance?A: This error may occur because the classic network endpoint of the instance is not released. The instance may still have limits associated with the classic network endpoint. Release the classic network endpoint and try again. For more information, see [Notification] Tair (Redis OSS-compatible) unpublishes the classic network.
Related API operations
API operation | Description |
Renews an instance. | |
Enables or disables auto-renewal for an instance. | |
Queries the auto-renewal status of an instance. |