This topic describes the fees for changing the configurations of pay-as-you-go and subscription clusters.
Fees for changing the configurations of pay-as-you-go clusters
Pay-as-you-go clusters are billed hourly. After you change the configurations, the cluster is billed at the new hourly rate.
Fees for changing the configurations of subscription clusters
|
Configuration change type |
Fee description |
|
Upgrade specifications or add nodes |
Fees = Total price of the new configuration for the remaining subscription period (New monthly price / 30 / 24 × remaining subscription hours) − Total price of the original configuration for the remaining subscription period (Original monthly price / 30 / 24 × remaining subscription hours) Example: The new monthly price is USD 14,400, the original monthly price is USD 7,200, and the remaining subscription period is 50 days. Fees = (14,400 / 30 / 24 × 50 × 24) − (7,200 / 30 / 24 × 50 × 24) = USD 12,000. |
|
Downgrade specifications or delete nodes |
Refund = Total price of the original configuration for the remaining subscription period (Original monthly price / 30 / 24 × remaining subscription hours) − Total price of the new configuration for the remaining subscription period (New monthly price / 30 / 24 × remaining subscription hours) Example: The total fees for a 3-month subscription are USD 3,500. After you use a coupon, the actual payment is USD 3,000. After 2 months, the total price for the remaining subscription period is USD 1,000. The price of the new configuration for 1 month is USD 800. The refund is USD 1,000 − USD 800 = USD 200. Note
You can downgrade the configurations of a subscription cluster to receive a refund, but you cannot request a full refund for the entire cluster. If you need a full refund, Submit a ticket to submit an application. After the application is approved, the subscription cluster is frozen and automatically deleted after 14 days. |
FAQ
Q: Why is the downgrade refund less than expected?
A: Check whether the following situations apply to your cluster before the downgrade:
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The original order was purchased with a discount. For example, if you received a 15% discount for an annual subscription on the official website, and the original price was 1,000 USD but you actually paid 850 USD, the refund is calculated based on the 850 USD that you actually paid.
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The original order was purchased with coupons. For example, if you used a coupon and actually paid 500 USD, the refund is calculated based on the 500 USD that you actually paid.
References
PolarDB for PostgreSQL: Change configuration.