OpenSearch:Contact management

Overview

OpenSearch Retrieval Engine Edition uses CloudMonitor to monitor your instances and sends alert notifications to the alert contacts or alert contact groups that you specify when you create alert rules. To receive alert notifications, you must create contacts and contact groups, and then add contacts to contact groups. When you create an alert rule, you can select a contact or contact group. The system sends alert notifications to the contact or contact group that you specify.

Create a contact

1. Log on to the OpenSearch Retrieval Engine Edition console. In the left-side navigation pane, choose Alert Management > Contact Management. On the page that appears, click the Alert Contacts tab and then click Add Alert Contact.

2. In the Add Alert Contact panel, configure the Alert Contact Name, Mobile Number, and DingTalk Chatbot parameters, and click Create.

Note: You must activate a new contact before you use the contact.

Activate the contact

1. On the Alert Contacts tab, find the contact that you want to activate and click Activate in the Actions column. The contact remains in the Inactivated state until you activate the contact.

2. Enter the verification code that the system sends to the mobile phone number of the contact and click OK.

3. View the status of the contact. After you activate the contact, the status of the contact changes to Activated.

Edit the contact

1. On the Alert Contacts tab, find the contact whose information you want to modify and click Modify in the Actions column.

2. Enter a new mobile phone number for the contact and click Modify. You cannot change the name of the contact or the webhook URL of the DingTalk chatbot.

Disable or enable a contact

Disable a contact

1. On the Alert Contacts tab, find the contact that you want to disable and click Disable in the Actions column. You can disable only the contacts that are in the Enabled state.

2. After you disable the contact, the status of the contact changes to Disabled.

Enable a contact

1. On the Alert Contacts tab, find the contact that you want to enable and click Enable in the Actions column. You can enable only the contacts that are in the Disabled state.

2. After you enable the contact, the status of the contact changes to Enabled.

Create a contact group

1. Log on to the OpenSearch Retrieval Engine Edition console. In the left-side navigation pane, choose Alert Management > Contact Management. On the page that appears, click the Alert Contact Group tab and then click Create Alert Contact Group.

2. Configure the Alert Contact Group Name parameter, select one or more contacts from the Alert Contacts drop-down list, and then click Create.

Modify, enable, or disable a contact group

You can modify, disable, or enable a contact group in the same manner in which you modify, disable, or enable a contact.