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ApsaraDB for MongoDB:Expiration or overdue payments

Last Updated:Oct 17, 2023

This topic describes how expiration and overdue payments affect your instances.

Warning

When an instance expires or has overdue payments, the system sends notifications. To prevent service suspension, we recommend that you renew the instance or add funds to your Alibaba Cloud account at the earliest opportunity.

Billing method

Instance status

Operation

Subscription

  • For the first 15 days after your instance expires, the instance runs as expected.

  • On days 16 to 30 after your instance expires, the instance is stopped.

Manually renew the instance. For more information, see Manually renew an ApsaraDB for MongoDB subscription instance.

On the 31st day after your instance expires, the instance is released, but the instance data is retained for another seven days.

Rebuild your instance from the recycle bin. To rebuild your instance, you must create an instance and restore the data of your original instance to the new instance. For more information, see Recycle bin. The amount of time required to restore data varies based on the specifications and data volume of the instance.

Important
  • Standalone instances cannot be rebuilt from the recycle bin. After the instances are released, the instance data is deleted.

  • Instances that have transparent data encryption (TDE) enabled cannot be restored from the recycle bin after the instances are released.

  • After instances that have disk encryption enabled are released, the instances cannot be rebuilt from the recycle bin.

Seven days after the instance is released, all instance data is deleted and cannot be restored.

The instance is permanently deleted and the instance data cannot be restored.

Pay-as-you-go

If your Alibaba Cloud account has overdue payments, all pay-as-you-go instances that belong to the account become overdue.

  • For the first 15 days after your instance becomes overdue, the instance can run as expected.

  • On days 16 to 30 after your instance becomes overdue, the instance is stopped.

Add funds to your Alibaba Cloud account.

On the 31st day after your instance becomes overdue, the instance is released, but the instance data is retained for another seven days.

Rebuild your instance from the recycle bin. To rebuild your instance, you must create an instance and restore the data of your original instance to the new instance. For more information, see Recycle bin. The amount of time required to restore data varies based on the specifications and data volume of the instance.

Important
  • Standalone instances cannot be rebuilt from the recycle bin. After the instances are released, the instance data is deleted.

  • Instances that have transparent data encryption (TDE) enabled cannot be restored from the recycle bin after the instances are released.

  • After instances that have disk encryption enabled are released, the instances cannot be rebuilt from the recycle bin.

Seven days after the instance is released, all instance data is deleted and cannot be restored.

The instance is permanently deleted and the instance data cannot be restored.