This topic describes what happens to your services and resources if your MaxCompute payment is overdue.
If the following error message is returned when you run a computing job, it indicates that your MaxCompute services are suspended or that you have an overdue payment. You can click Top-up on the Account Balance page in the Expenses and Costs console to add funds to your account.
ODPS-0420095: Access Denied - Authorization Failed [4093], You have NO privilege to do the restricted operation on {acs:odps:*:projects or project_name}. Access Mode is AllDenied.
The following table describes the resource status and measures you can take after your subscription or pay-as-you-go MaxCompute services are suspended or have overdue payments.
Billing method | Overdue payment or service suspension | Status and management of suspended or overdue resources |
Subscription | The service is immediately suspended after the purchased resources expire. | Take note of the following items if your MaxCompute services are suspended upon expiration: Scenario 1: If the pay-as-you-go Standard Edition service is also activated in the region of your subscription compute resources, the subscription quota is frozen and disabled. Jobs submitted to the frozen quota cannot run. Projects in the region are not affected. You can request project data by other means. If you pay the overdue amount within 15 days, the quota automatically returns to a normal and active state. If the payment is overdue for more than 15 days, you are considered to have voluntarily given up the quota. The quota is then deleted and released. At this point, if the pay-as-you-go Standard Edition service is unregistered and released, all projects in the corresponding region are also deleted and cannot be recovered. After a project is released, its data is immediately and permanently deleted. Data cannot be recovered after deletion.
Scenario 2: If the pay-as-you-go Standard Edition service is not activated in the region of your subscription compute resources, all MaxCompute projects in that region are retained for 15 days and then released. They cannot be recovered after release. Data for objects such as tables, resources, functions, and instances is lost and cannot be recovered. For more information, see MaxCompute project details. If you pay the overdue amount within 15 days, the service automatically starts, and you can continue to use it. You are still charged for data storage for the data retained during the 15-day period. If the payment is overdue for more than 15 days, you are considered to have voluntarily given up all MaxCompute projects. A text message or email reminder is sent one day before the projects are released. After a project is released, its data is permanently deleted within 30 days. Data cannot be recovered after deletion.
Important Take note of the following items for projects in the China (Hong Kong), Japan (Tokyo), Singapore, Malaysia (Kuala Lumpur), Indonesia (Jakarta), Germany (Frankfurt), UK (London), US (Silicon Valley), US (Virginia), UAE (Dubai), and SAU (Riyadh - Partner Region) regions: If the pay-as-you-go service was activated before April 25, 2024, the resource status and measures you can take follow those described in Scenario 2. If the pay-as-you-go service is activated on or after April 25, 2024, the resource status and measures you can take follow those described in Scenario 1.
|
Pay-as-you-go | If your account balance is insufficient to pay for the fees generated in the previous billing cycle, the payment of MaxCompute is overdue. | Take note of the following items if the payment of the MaxCompute service is overdue: If you are within your service suspension protection limit, your service is not suspended. If you exceed your service suspension protection limit, Alibaba Cloud suspends your MaxCompute service. You can resume using the service after you pay all overdue bills within 15 days. You are still charged for data storage for the data retained during this 15-day period. If the payment is overdue for more than 15 days, you are considered to have voluntarily given up all MaxCompute projects. The projects are then released and cannot be recovered. The system sends a text message or email reminder one day before the projects are released.
Note If the payment of your MaxCompute project is overdue, the system sends an alert notification to you using a text message or an email. By default, the alert notification is sent to the mobile number or email address that is bound to your Alibaba Cloud account. After a project is released, its data is immediately and permanently deleted. Data cannot be recovered after deletion.
|
To prevent overdue payments or service suspensions from disrupting your business, you can set a high-spending alert or enable real-time consumption monitoring. When your account balance falls below the alert threshold that you set, the system sends a reminder by text message or email. For more information, see Consumption monitoring, alerts, and controls.