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ApsaraVideo Live:FAQ about domain name management

Last Updated:Feb 28, 2024

This topic provides answers to some frequently asked questions about domain name management.

Why does ApsaraVideo Live require domain name ownership verification?

To ensure security and prevent unauthorized use, ApsaraVideo Live requires domain name ownership verification. The verification process guarantees that a domain name can be added only by its verified owner. Without this verification, if a domain name that is owned by User A is added to ApsaraVideo Live by User B, conflicts and security risks may arise. For information about how to verify the ownership of a domain name, see Verify the ownership of a domain name.

Is it necessary to verify domain name ownership for each Alibaba Cloud account that I use to add a domain name to ApsaraVideo Live for the first time?

Yes, it is necessary. Since every Alibaba Cloud account is regarded as a distinct user, domain name ownership verification is mandatory the first time an account is used to add a domain name to ApsaraVideo Live.

If I pass the verification of domain name ownership after I add a DNS record or upload a verification file, can I delete the record or file?

Yes, you can delete the record or file after you pass the verification. The DNS record or verification file is used only to verify the ownership of a domain name.

Q: Is it necessary to verify the ownership of a domain name that has been added to ApsaraVideo Live?

No, it is not necessary. For example, if you add the domain name demo.aliyundoc.com to ApsaraVideo Live and the CNAME that is assigned to the domain name works as expected, you are considered as the owner of the domain name aliyundoc.com. Consequently, when you add subdomain names of aliyundoc.com, such as learn.aliyundoc.com and guide.aliyundoc.com, ownership verification is not required for the subdomain names.

Is it necessary to verify the ownership of a domain name when I call the AddLiveDomain operation to add the domain name to ApasaraVideo Live?

Yes, it is necessary. The verification follows the same procedure as when you add a domain name through the ApsaraVideo Live console. Before you call the AddLiveDomain operation, you need to add a DNS record or upload a verification file to the root directory of your origin server.

Q: What do I do if the ownership verification of a domain name fails after I add a DNS record or upload a verification file?

You can submit a ticket to request manual verification of domain name ownership. Include in the ticket the reason why the verification failed and provide evidence of your domain name ownership. For more information about how to submit a ticket, see Contact us.