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    IoT Platform:View device information

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    IoT Platform:View device information

    Last Updated:Jun 03, 2026

    View and manage device details in the IoT Platform console, including status, topic subscriptions, TSL data, device shadows, files, groups, and tasks.

    Prerequisites

    A device is created in the IoT Platform console. Create a single device.

    View devices

    1. Log on to the IoT Platform console.

    2. On the Overview page, find the instance that you want to manage and click the instance ID or instance name.

    3. In the left-side navigation pane, choose Devices > Devices to open the Devices page.

      The Devices page has three tabs: Device List, Batch Management, and Advanced Search. You can also Add Device or Add Devices in Batches.

      Task

      Procedure

      View the devices of a product

      Select a product from the drop-down list in the upper-left corner of the Devices page.

      You can view the status of each device.

      • Inactive: The device has not connected to IoT Platform.

        Configure and connect the device to activate it. Download Link SDK.

      • Online: The device is activated and connected to IoT Platform.

      • Offline: The device is activated but disconnected from IoT Platform.

      • Disabled: The device is disabled.

      Bring devices online and offline.

      Search for a device

      Enter a device name, alias, or tag to search. Fuzzy match is supported.

      Click the Advanced Search tab for more search options. Advanced search.

      View detailed information about a device

      Find the target device and click View in the Actions column. View detailed information about a device.

      Delete a device

      Find the target device and click Delete in the Actions column. Delete a device.

      Important

      Deleting a device invalidates its device certificate and removes device data from IoT Platform.

      Disable and enable a device

      Click Disabled to enable a device or click Enabled to disable a device. Disable and enable devices.

      • A disabled device cannot connect to IoT Platform.

      • An enabled device can connect to IoT Platform.

    Device details

    In the device list, find the target device and click View in the Actions column to open the device details page.

    Task

    Procedure

    View basic information about a device

    View basic device information, including the device certificate, firmware, MQTT connection parameters, extended information, and tags.

    • If you use a self-developed MQTT tool with unique-certificate-per-device authentication, the Device Information tab displays the following MQTT parameters: username, passwd, clientId, mqttHostUrl, and port. How do I obtain MQTT parameters for verification?

    • If you use preregistration-free unique-certificate-per-product authentication, only the ClientID is shown in the MQTT Connection Parameters on the Device Information tab. The DeviceToken is stored on the device and is not displayed in the console.

    Connect over MQTT-TLS.

    View information about topics

    Click the Topic List tab to view subscribed topics. If topic subscription is enabled and the device is connected, the subscribed topics are listed. You can also search for specific topics.

    Topics.

    View TSL data

    On the TSL Data tab:

    • Click the Status tab to view current values, data records, and desired values of device properties.

      TSL properties are sorted alphabetically by name.

      Click View Log on a TSL model card to open the Cloud run log tab. You can also navigate to Maintenance > Device Log. Logs from the past seven days are available.

    • Click the Events tab to view device event records.

    • Click the Invoke Service tab to view service call records.

    View device shadows

    Click the Device Shadow tab to view and update device shadows. Overview of device shadows.

    View device files

    Click the Manage Files tab to manage files uploaded from the device. File management.

    View device logs

    Click the Device Log tab, and then click View to view IoT Platform logs. If Device local log reporting is enabled on the Device Information tab, local device logs are also available. IoT Platform logs and On-premises device logs.

    Perform online debugging

    Click the Online Debug tab to debug the device. You can also navigate to Maintenance > Online Debug. Online debug.

    View sub-devices

    Click the Sub-device Management tab to view or add sub-devices. This tab is available only on the device details pages of gateways. Gateways and sub-devices.

    View device groups

    Click the Groups tab to view device groups or add the device to a group. Device groups.

    View device tasks

    Click the Tasks tab to view device tasks. Overview of device tasks.

    Related operations

    API

    Description

    QueryDeviceBySQL

    Quickly obtains devices that meet specific conditions.

    QueryDeviceDetail

    Queries device details.

    BatchQueryDeviceDetail

    Queries details of multiple devices.

    QueryDevice

    Queries devices under a product.

    DeleteDevice

    Deletes a device.

    For all device management API operations, see the Devices section in List of operations by function.

    FAQ