All Products
Search
Document Center

Identity as a Service:User Portal

Last Updated:Jun 21, 2026

This document describes the main features of the IDaaS user portal, and how to access the portal, manage applications, and log out.

Feature overview

The user portal provides the following features:

  1. Application access: Quickly access your authorized applications.

  2. Account information management: View and edit your profile and modify security settings.

  3. Security Center: Manage and configure multi-factor authentication.

  4. Self-service: Reset your password.

Portal access

Log on to the IDaaS console. In the left-side navigation pane, choose EIAM. Select the target IDaaS instance.

  1. Click the URL in the User Portal column to access the portal. You can also view and copy the portal URL directly from the User Portal column in the instance list.

  2. In the Actions column, click Manage. The Portal URL is displayed on the right side of the Quick Start page.

  3. Click the portal URL to go to the login page. Enter your account credentials to log on to the user portal.

My applications

  1. Application access

    1. In the left-side navigation pane, click My Applications to open the application portal, which lists the applications you can access via single sign-on. If the list is empty, contact your administrator to create an application and grant application access. If you need to modify the application content, contact your administrator.

    2. If there are many applications, you can use fuzzy search by application name to quickly find an application.

    3. Click an application icon to access it via single sign-on (SSO).

    4. Depending on the number of available application accounts, one of the following three scenarios may occur:

      Scenario

      Description

      Exactly one application account

      You can seamlessly log on to the application via SSO.

      No application accounts

      If IDaaS cannot identify which identity to use for SSO, IDaaS displays a message indicating that no application account is available and SSO cannot proceed.

      In this case, contact your administrator to resolve the issue. You cannot request to add an application account.

      Multiple application accounts

      You may need to use different identities when accessing the same application with a single IDaaS account. To do this, add multiple application accounts.

      When you initiate SSO from the user portal (IdP-initiated SSO), if multiple application accounts are available, IDaaS redirects you to a selection page. Choose one account to proceed.

      Note

      In an application-initiated SSO flow, you are redirected back to the application after logging on, not to the user portal. You only land on the user portal when you log on directly from the portal's login page. From there, you can choose which application to access via SSO.

  2. Logout

    There are four ways to end your IDaaS session:

    Logout method

    Description

    Session validity expiration

    This is configurable. For more information, see Login methods.

    Inactivity timeout

    This is configurable. For more information, see Login methods.

    Manual logout

    In the IDaaS user portal, you can click the logout button in the upper-right corner to end your IDaaS login session.

    Closing the browser

    Your login session automatically ends after you close the browser.

    After you log out, you must log on again to access any application.

Application groups

  1. Go to the page for adding a new group.

    1. Log on to the IDaaS user portal. For more information, see Access the portal.

    2. In the left-side navigation pane, select My Applications.

    3. To the right of Application Group, click the add icon.

  2. Set the basic information for the group. In the Group Name field, enter a name that is no more than 32 characters long.

  3. Select applications for the group.

    1. In the All Applications list, browse or search for the applications to add to the group.

      1. Use the search box to quickly filter applications by keyword.

      2. Select the checkbox next to each application you want to add.

      3. Click the image icon to open the Add Application Group dialog box. In the dialog box, enter a Group Name, use the arrow button to move your selected applications to the Applications in Group list, and then click OK.

    2. Review the list of applications in the group to confirm your selections.

      1. This section displays all the applications selected for the current group.

      2. You can use the search box to filter the selected applications.

  4. After you confirm the group settings, click OK to save the group. To cancel the operation, click Cancel.