If you want to use the on-premises file backup feature of an earlier version, you must install a file backup client. If a file backup client fails to be activated, the status of the file backup client is displayed as Pending in the Hybrid Backup Recovery (HBR) console. You can reactivate the file backup client by using one of the following methods:

Method 1: Reactivate the file backup client in the HBR console

  1. Log on to the HBR console.
  2. In the left-side navigation pane, choose Backup > On-Premises File Backup.
  3. In the top navigation bar, select a region.
  4. On the On-Premises File Backup page, click File.
  5. On the Clients tab, find the file backup client that you want to activate. Choose More > Activate Client in the Actions column.
    activate client
  6. In the Activate Client step of the Add Client panel, configure the parameters. The following table describes the parameters.
    Parameter Description
    Client IP Address The IP address of the server or virtual machine (VM) on which the file backup client is installed.
    Note Make sure that the IP address can be accessed by using your browser.
    AccessKey Id Specify your AccessKey ID. For more information, see Obtain an AccessKey pair.
    AccessKey Secret Specify your AccessKey secret. For more information, see Obtain an AccessKey pair.
    Client Password The password that you use to log on to the web console of the file backup client. The password must be at least six characters in length.
    Repeat Password Re-enter the password.
    Advanced Settings You can configure the control network, message channel network, and their network types in proxy mode. The details of the network proxy include the username, password, IP address, and port number.
    • Control Network Proxy: the details of the control network proxy.
    • Data Network Proxy: the details of the data network proxy.
    • Control Network Type: the type of the control network. Valid values: Automatic, VPC, and Internet.
    • Message Network Type: the type of the message channel. Valid values: Automatic, VPC, and Internet.
  7. Click Activate Client.
    The page of the file backup client appears. You can use the file backup client to back up data.

Method 2: Reactivate the file backup client on a web page

  1. Log on to the HBR console.
  2. In the left-side navigation pane, choose Backup > On-Premises Backup.
  3. In the top navigation bar, select a region.
  4. On the On-Premises Backup page, click File.
  5. In the Actions column, click Download Certificate and save the certificate.
  6. In the client list, find the file backup client that you want to activate. In the Actions column to the right of the client, choose More > Download Certificate.
  7. Open a browser and enter http://localhost:8011 in the address bar.
  8. On the Register page, configure the parameters. The following table describes the parameters.
    Note
    • If you use an intermediate host to back up data, replace localhost with the IP address of the server or VM that you want to back up.
    • Port 8011 is the default port that you can use to log on to a file backup client. If port 8011 on the server or VM is occupied by another application, you can specify another port number. For more information, see How can I select a different port as the logon port of a file client?.
    Parameter Description
    Certificate File The token that is downloaded from the console. The token is used as a certificate. The validity period of each certificate is two days. If the certificate in use expires, you must download a new certificate to register a client.
    AccessKey Id Specify your AccessKey ID. For more information, see Obtain an AccessKey pair.
    AccessKey Secret Specify your AccessKey secret. For more information, see Obtain an AccessKey pair.
    Data Path Network
    • VPC: Select this option if the server or VM that you want to back up resides in a VPC or the classic network, and resides in the same region as the backup vault.
    • Classic: Select this option if you want to back up data over the classic network.
    Advanced Settings You can configure the control network, message channel network, and the network types in proxy mode. The details of the network proxy include the username, password, IP address, and port number.
    • Control Network Proxy: the details of the control network proxy.
    • Data Network Proxy: the details of the data network proxy.
    • Control Network Type: the type of the control network. Valid values: Automatic, VPC, and Internet.
    • Message Network Type: the type of the message channel. Valid values: Automatic, VPC, and Internet.
    Password The password that you use to log on to the web console of the file backup client. The password must be at least six characters in length.
    Repeat Password Re-enter the password.
    Encrypt AccessKey Specifies whether to use the password to encrypt the AccessKey pair. If you use the password to encrypt the AccessKey pair, you must enter the password after each restart.
  9. Click Register to activate the file backup client.
    The page of the file backup client appears. You can use the file backup client to back up data.