When the dispatch rule of a notification policy is triggered, the system sends alert notifications to the contacts that you specify. Alert notifications can be sent to contacts by using phone calls, text messages, emails, and DingTalk chatbots.

Create a contact

  1. Log on to the EDAS console.
  2. On the Applications page, select EDAS Kubernetes Cluster or Container Service or Serverless Kubernetes Cluster from the Cluster Type drop-down list. Then, click the name of the application for which you want to create a contact.
  3. In the left-side navigation pane, choose Alert Management > Contact.
  4. On the Contact tab, click Create a contact in the upper-right corner.
  5. In the Create a contact dialog box, enter a contact name, enter the mobile number, email address, or webhook URL of a DingTalk chatbot for the contact, specify whether to receive system notifications, and then click OK.
    Notice
    • You must set at least one of the Mobile phone number, Mailbox, and DingTalk Robot parameters. Each mobile number or email address can be used for only one contact.
    • You can create a maximum of 100 contacts within your Alibaba Cloud account.
    • For information about how to obtain the webhook URL of a DingTalk chatbot, see Obtain the webhook URL of a DingTalk chatbot.
    • To set a mobile number in a notification policy, you must verify the mobile number. For more information, see the Verify a mobile number section.

Verify a mobile number

To set a mobile number in a notification policy, you must verify the mobile number.

  1. Log on to the EDAS console.
  2. On the Applications page, select EDAS Kubernetes Cluster or Container Service or Serverless Kubernetes Cluster from the Cluster Type drop-down list. Then, click the name of the application for which you want to verify the mobile numbers of contacts.
  3. In the left-side navigation pane, choose Alert Management > Contact.
  4. On the Contact tab, select one or more contacts whose mobile numbers you want to verify.
    • To verify the mobile number of a single contact, find the contact and click Not verified next to the mobile number.
    • To verify the mobile numbers of multiple contacts at a time, select the contacts and click Batch verification.
    Then, the system sends text messages to the contacts for verifying their mobile numbers.
  5. Use a browser to visit the URL in the text message.
  6. On the verification page, verify the mobile number as required.

Manage contacts

After you create a contact, you can search for, edit, and delete the contact on the Contact tab.
  • To search for a contact, select Name, Cell phone number, or Email from the drop-down list on the Contact tab. Enter a complete or partial contact name, mobile number, or email address in the search box, and then click the search icon.
  • To edit a contact, find the contact and click Editing in the Operation column. In the Edit contacts dialog box, edit the information and click OK.
  • To delete a contact, find the contact and click Delete in the Operation column. In the message that appears, click OK.
  • To delete multiple contacts at a time, select the contacts and click Batch delete in the lower part of the Contact tab. In the message that appears, click OK.