All Products
Search

This Product

    E-MapReduce:Overdue payments

    Document Center

    E-MapReduce:Overdue payments

    Last Updated:Aug 20, 2026

    An EMR cluster enters an overdue payment state when your account balance, including vouchers and cash, cannot cover the fees billed in the previous hour. Recharge your account promptly to avoid service disruption.

    Impact of overdue payments

    An overdue payment for one cluster does not affect your other clusters. For example, if you have an overdue payment for a pay-as-you-go cluster, your subscription cluster continues to run normally.

    Billing method

    Overdue policy

    Subscription

    Existing subscription clusters remain available during the overdue payment period. However, you cannot perform fee-generating operations such as purchasing new resources or performing a renewal.

    Note

    If a subscription cluster expires without renewal, the system suspends it at the moment of expiration. For renewal instructions, see Renewal policy.

    Pay-as-you-go

    • Immediate overdue payment notification.

      The system automatically deducts fees for pay-as-you-go resources. When your account balance drops below 0, the system notifies you by SMS or email.

    • EMR service suspension after an overdue payment.

      After your account balance drops below 0, you can continue to use the cluster for 24 hours, and billing continues. After 24 hours, the cluster is suspended, and billing stops. For more information about the restrictions after service suspension, see Limitations for overdue payments.

    • For details about changes to ECS resources after an overdue payment, see Overdue payments.

    Overdue restrictions

    Overdue duration

    Restrictions

    Within 24 hours

    • Some management operations are available

      You can use all management operations except those that incur fees, such as scaling out or upgrading node configurations.

    • Task submissions may fail

      Because ECS instances can be released after an overdue payment, task submissions may be affected.

    Within 15 days

    • Some management operations are available

      • Export service configuration

      • View cluster information

      • View operation history

    • Task submissions may fail

      Because ECS instances can be released after an overdue payment, task submissions may be affected.

    15–60 days

    • Some management operations are available

      • Export service configuration

      • View cluster information

      • View operation history

    • You cannot submit tasks.

    After 60 days

    All management operations are unavailable, and data is deleted and cannot be recovered.

    • Business data is deleted.

    • Logs and status data are deleted.

    • Service configuration data is deleted.

    Check your overdue amount

    1. Log on to the Expenses and CostsConsole.

    2. On the Account Overview page, view the overdue amount.

    FAQ

    How do I stop being billed for an EMR cluster?

    If you have completed the tasks on your EMR cluster and no longer need it, you can release a cluster to avoid unnecessary charges. Note that once a cluster is released, its data cannot be recovered. For instructions, see release a cluster.

    If you plan to reuse the cluster configuration, clone the cluster before you release it. For more information, see clone a cluster.