To centrally manage the association between end users and WUYING hardware terminals and their management policies, you can add the terminal serial numbers (SNs) in the WUYING Workspace console. This allows for unified management and Operations and Maintenance (O&M) of the hardware terminals. This topic describes how to add and manage WUYING hardware terminals.
Background information
WUYING Cube is suitable for scenarios such as fixed or mobile offices, out-of-the-box use, and reusing peripherals.
The serial number (SN) is the unique identifier of a hardware terminal. A device is considered legitimate only if it has a valid SN. When a hardware terminal connects to a network, the system verifies its SN. The hardware terminal can connect to the network only if the verification is successful. The SN of a device cannot be changed during its lifecycle.
Prerequisites
You have purchased WUYING hardware terminals. For more information, see What is a WUYING Terminal.
To allow end users to log on only to specified hardware terminals, you must complete the following tasks:
You have created users. For more information, see Create a convenience account.
You have enabled trusted device authentication. For more information, see Trusted device authentication.
Onboard hardware terminals
You can manually onboard hardware terminals by entering their SNs. In addition, if an end user has logged on to a hardware terminal using your organization ID, that hardware terminal's information is automatically added to the list of terminals to be onboarded. You can then onboard the hardware terminal from the list.
Prerequisites
The hardware terminal version is V7.5 or later.
ImportantIf the hardware terminal version is earlier than V7.5, the terminal can respond only to the default system policy after it is onboarded. It cannot respond to any custom policies that you create.
You can create custom terminal groups and attach custom terminal policies to manage terminal behavior and experience. The system provides a default root group and a default policy. If you want to use custom groups and policies, you must create them first. For more information, see Manage terminal groups and policies.
Procedure
You can onboard hardware terminals in one of the following ways.
Manually enter terminal SNs
Log on to the EDS Enterprise console.
In the left-side navigation pane, choose .
On the Hardware Terminals page, click Add Terminal.
On the Add Terminal panel, add the required hardware terminal information.
Add a single terminal
Click the Manual Add tab.
Enter the terminal SN, terminal alias, and destination group, and click Confirm Add.
Add multiple terminals
Click the Import Terminals tab.
Prepare the terminal information file in one of the following ways:
Click Download Template. Open the downloaded template, enter the required terminal information, and save the file.
Use a workbook application to enter the terminal information and save the file in the CSV format.
NoteWhen you enter terminal information, make sure that the first column is the terminal SN (SerialNumber), the second is the terminal group ID (TerminalGroupId), and the third is the alias (Alias). The first two columns are required, and the third is optional.
Click Upload File and select the CSV file containing the terminal information.
The system automatically imports the terminal information from the file. After the import is complete, you can view the import status of each terminal. If an import fails, check whether the terminal information in the file is in the required format.
After importing the terminals, you can view them on the Hardware Terminals page.
Add from the list of terminals to be onboarded
Log on to the EDS Enterprise console.
In the left-side navigation pane, choose .
On the Hardware Terminals page, click Onboard.
On the Hardware Terminals To Be Onboarded page, find the desired hardware terminal and click Onboard in the Actions column.
You can also select multiple hardware terminals and click Onboard at the bottom-left of the list.
In the Onboard dialog box, select a Parent Group for the hardware terminal.
ImportantUpgrade hardware terminals to V7.5 or later before you onboard them. If you onboard a hardware terminal with a version earlier than V7.5, its existing terminal policies are cleared. The terminal can respond only to the unmodifiable default system policy, which may affect normal use for end users.
Automatic onboarding
If you purchased a WUYING software and hardware bundle that is activated by an end user, the hardware terminal is automatically onboarded when the end user uses an activation code to activate the bundle on the terminal.
After a terminal is onboarded, it appears in the list on the Hardware Terminals page. The parent organization ID is automatically entered on the hardware terminal's logon screen, so users do not need to enter it. End users cannot change the organization ID.
Common operations
After you successfully onboard a hardware terminal, you can perform the following operations as required:
Search for hardware terminals by the following criteria (fuzzy search is supported):
Terminal SN
Terminal alias
IP
Last logon user
Set a terminal alias using one of the following methods:
In the Terminal Alias column for the target terminal, click the icon, enter a custom name, and click OK.
In the terminal list, click the SN of the target terminal. On the hardware terminal details page, edit the terminal alias.
Shut down a hardware terminal.
In the Actions column for the target terminal, click Shutdown. You can also choose to shut down the cloud desktop.
To perform a batch operation, select multiple target terminals and click Shutdown at the bottom of the list.
Restart a hardware terminal.
Single operation: In the Actions column for the target terminal, click Restart. You can also choose to restart the cloud desktop.
To restart multiple terminals in a batch, select the target terminals and click Restart at the bottom of the list.
Enable remote diagnosis.
Enable remote diagnosis for a hardware terminal. This feature is available only when the hardware terminal is connected to the network.
Force a remote upgrade.
You can perform a remote upgrade on a hardware terminal. This feature is available only for hardware terminals running V7.0.5 or later. When you configure a remote upgrade, you can select a restart method. The options are User Manually Restarts And Upgrades and Restart Immediately After Download.
Export terminal information.
Select the target terminals and click Export Terminal Information at the bottom of the list. The exported workbook contains detailed hardware information for the selected terminals.
Add restricted logon users
Prerequisites
To allow only specified end users to log on to a hardware terminal, you must enable trusted device authentication and add restricted logon users for the hardware terminal. For more information about how to enable trusted device authentication, see Trusted device authentication.
Procedure
Log on to the EDS Enterprise console.
In the left-side navigation pane, choose .
On the Hardware Terminals page, find the target terminal, click the ⋮ icon in the Actions column, and select Restricted Logon Users.
NoteRestricted logon users and password-free logon are mutually exclusive. If password-free logon is set for a hardware terminal, you cannot add restricted logon users.
On the View/Restrict Logon Users panel, click the Convenience Account tab or the AD Domain Account tab depending on your end user account type.
From the Addable Users list, select a user and click Add User.
NoteIf you select AD Domain Account, you must first select an AD domain from the drop-down list.
To add more users, select users from the Addable Users list and click Add User.
To remove a user, select the user from the Restricted Logon Users list and click Remove User.
On the Hardware Terminals page, the Restricted Logon Users column shows the number of restricted logon users. Hover the mouse pointer over the number to view the usernames.
Related operations
To allow end users to log on only to the hardware terminals that you specify, you must enable trusted device authentication and add restricted logon terminals for the users. For more information, see Add a restricted logon terminal for a convenience account and Add a restricted logon terminal for an AD user.
Set up password-free logon
After you set up password-free logon for an onboarded hardware terminal, the end user is automatically logged on to a specified account when the terminal starts. The user does not need to enter a username or password, and the account does not log out. This feature is suitable for scenarios such as public computers.
Log on to the EDS Enterprise console.
In the left-side navigation pane, choose .
On the Hardware Terminals page, find the target terminal and click Set Password-free Logon in the Actions column.
On the Set Password-free Logon panel, select a user and click OK.
To disable password-free logon, click Disable Password-free Logon in the Actions column for the target hardware terminal, and then click OK in the confirmation dialog box.
NotePassword-free logon and restricted logon users are mutually exclusive. If restricted logon users are added for a hardware terminal, you cannot set up password-free logon.
Terminal interface customization
The terminal interface customization feature lets you customize the system logo and wallpaper for enterprise hardware terminals (WUYING Cube, WUYING Ark, or WUYING Ark Pro ) to create an exclusive interface. This adapts the interface to your corporate image and enhances brand recognition.
The interface customization feature is in invitational preview and supports only user interface customization for hardware terminals. To try interface customization or customize the hardware terminal appearance, you can submit a ticket.
Prerequisites
Make sure that you have created at least one level-1 group under the root group and have onboarded at least one supported hardware terminal in the level-1 group. Otherwise, the customization task cannot be published.
Make sure that the onboarded hardware terminal is connected to the network after receiving the customization task. Otherwise, the interface customization task cannot take effect.
Limits
This feature is applicable only to WUYING Cube, WUYING Ark, and WUYING Ark Pro that are V7.7 or later. WUYING Ark Pro does not support system startup logo customization.
Invalidation mechanism
The interface customization task is deleted or overwritten.
The hardware terminal is moved to another terminal group that does not have an interface customization task.
The hardware terminal is removed from management. (Note: An onboarded terminal that is restored to factory settings will still respond to the customization task after it connects to the network.)
Procedure
Log on to the EDS Enterprise console.
In the left-side navigation pane, choose .
In the upper-right corner of the Hardware Terminals page, click Interface Customization.
On the Interface Customization page, click Create Customization Task.
On the Interface Customization tab of the Create Customization Task panel, configure the following items.
Customization item
Description
Requirements or limits
Basic Information
Customization Task Name
Enter a name for the interface customization task.
The name can be up to 30 characters in length.
Logo Customization
System startup logo
On the UI Customization tab, you can click the
icon to the right of the Logo Customization option to preview the logo and confirm whether you want to customize it. The options include the following:WUYING Logo
Custom Logo: Click Upload Image, select an image that meets the requirements, and click Open.
NoteIf the preview image is not clear, right-click the image and click Open Image In New Tab.
Support for custom logos:
Format: .bmp
Dimensions: 372 × 80 px
Size: ≤ 5 MB
NoteOnly WUYING Cube and WUYING Ark can respond to this configuration. WUYING Ark Pro does not support custom system startup logos.
Top-left logo
Support for custom logos:
Format: .png
Dimensions: width ≤ 200 px, height ≤ 38 px
Size: ≤ 5 MB
Bottom-left menu logo
Support for custom logos:
Format: .png
Dimensions: 128 × 128 px or 258 × 258 px
Size: ≤ 5 MB
Wallpaper Customization
Lock screen wallpaper
On the Interface Customization tab, you can click the
icon to the right of the Wallpaper Customization item to preview the wallpaper and decide whether to customize it. The following options are available:WUYING default wallpaper
Custom wallpaper: Click Upload Image, select an image that meets the requirements, and click Open.
NoteIf the preview image is not clear, right-click the image and click Open Image In New Tab.
Support for custom wallpapers:
Format: .jpg
Dimensions: 1920 × 1080 px
Size: ≤ 5 MB
Pre-logon wallpaper
Post-logon wallpaper
On the Interface Customization tab, click Preview. After confirming the preview, click Close, and then click Next.
On the Create Customization Task panel, on the Preview and Select Phased Release Scope tab, select a scope for the phased release, select the target level-1 group, and click Phased Release.
NoteOnly level-1 groups can be selected for a phased release. The root group, level-2 groups, or empty groups are not supported.
Full release:
NoteA customization task can be fully released only after it has been released in phases. The scope for a full release cannot be selected. The default scope is the root group.
After a full release is successful, historical customization tasks become invalid. Onboarded terminals are automatically updated after they connect to the network.
In the Create Customization Task panel, on the Phased Release tab, confirm the phased release status and click Full Release.
In the Confirm Full Release of Customization Task dialog box, confirm the information and click OK.
Related operations
View published terminals
After a customization task is released in phases or fully released, you can view basic information about the release, such as the release scope, status, and the number of affected terminals compared to the number of published terminals. You can also view details of the terminals in the release scope, such as their SNs, models, statuses, versions, and effective statuses.
On the Interface Customization page, click View Published Terminals in the Actions column for the target customization task.
On the View Published Terminals page, the Basic Information section displays basic information about the published terminals.
In the Published Terminals section, you can filter terminals by SN, group, and effective status to view their details.
Edit a customization task
If your business requirements change and you need to modify a customized interface, you can use the edit feature to modify and publish only the changed parts of the interface. After you edit and publish a customization task, the original customized interface on the terminals within your specified release scope is overwritten by the new customization task.
On the Interface Customization page, click Edit in the Actions column for the target customization task.
In the Prompt dialog box, confirm the information and click OK.
On the Edit Customization Task page, follow the Procedure to release the customization task.
Delete a customization task
If you no longer need an interface customization task, you can delete it. After the customization task is deleted, the interface customization for all terminals within the task's release scope is no longer effective and is restored to the system default interface.
On the UI Customization page, in the Actions column for the target customization task, click the
icon and then click Delete.In the Confirm Delete Customization Task dialog box, click OK.
Terminal upgrade configuration
Configure new version detection and automatic download of updates
The new version detection feature is enabled by default. You can allow end users to decide whether to download updates, or you can centrally control whether to automatically download updates and specify the period and time for automatic downloads.
Log on to the EDS Enterprise console.
In the left-side navigation pane, choose .
In the upper-right corner of the Hardware Terminals page, click Terminal Upgrade Settings.
On the Terminal Upgrade page, on the Hardware Terminals tab, click Edit Upgrade Configuration.
In the Edit Upgrade Configuration dialog box, you can set the following configuration items:
New Version Detection: This feature is enabled by default and cannot be disabled. Hardware devices automatically detect new versions and then perform automatic downloads, installations, and restarts, and send reminders based on the download and installation settings.
NoteTo disable the new version detection feature, you can submit a ticket to obtain technical support from Alibaba Cloud.
Download Settings: Controls whether the system automatically downloads an update package and pushes reminders when a new version is detected.
Select a method from Download Available Update Packages.
End user-defined: End users can configure the upgrade package download method in Hardware > Settings.
Administrator-controlled: The administrator decides whether to enable automatic download of updates. If enabled, the hardware terminal automatically downloads the installation package when an available upgrade is detected (takes effect after the terminal restarts). The administrator can configure the execution period and a specific time for automatic downloads.
NoteIf you select Administrator-controlled, end users cannot modify the upgrade-related configurations in the system.
If you enable Automatically Download Available Update Packages, you must configure the download schedule.
Within the configured period and time, the upgrade configuration policy responds by automatically downloading the package and sending reminders.
Outside the configured period and time, automatic downloads and reminders do not occur, but manual downloads of the installation package are allowed.
If you disable automatic downloads of available update packages, you will also need to choose whether to enable the New Version Reminder.
If this is enabled, a pop-up window immediately reminds the end user to manually download the new version when the system detects one.
If this is disabled, the system does not remind the user. To upgrade to a new version, the end user must go to the Hardware > Settings > Upgrade page to manually check for and download the new version.
At the bottom of the dialog box, click OK.
Remove from management
You can remove hardware terminals that no longer need to be managed by your organization.
Log on to the EDS Enterprise console.
In the left-side navigation pane, choose .
On the Hardware Terminals page, find the target terminal and do one of the following:
NoteThe removal operation takes effect after the hardware terminal connects to the network. The removed hardware terminal is restored to its factory settings and automatically restarts. This may affect the end user experience. Proceed with caution.
Single operation: You can click the ⋮ icon in the Actions column and select Remove From Management.
Batch operation: Select multiple target terminals, and at the bottom of the list, choose .