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Elastic Desktop Service:Create a convenience account

Last Updated:Dec 11, 2025

WUYING Workspace Enterprise Edition supports two types of accounts: convenience accounts and enterprise Active Directory (AD) accounts. End users use convenience accounts to log on to WUYING Terminals and connect to cloud desktops. This topic describes how to create a convenience account.

Important

WUYING Workspace Enterprise Edition has a control plane in Singapore. WUYING Workspace Enterprise Edition uses this control plane to centrally manage the user account information that you create and maintain in the console. The user account information that you create is stored and processed in Singapore.

Background information

Convenience accounts are a dedicated account system for WUYING Workspace. They are suitable for simple scenarios where you do not want to connect to an enterprise AD system. For more information about account systems, see User account systems.

Convenience accounts are categorized by activator type:

  • User-activated: An administrator sets a username and enters an email address . The end user receives logon information, including the initial password, at that email address . They use this information to log on to a WUYING Terminal. During their first logon, they must set a new password when prompted.

  • Administrator-activated: An administrator directly sets the username and password. The account is activated by default after it is created. The administrator provides the account credentials to the end user offline. The end user does not need to change the password when they log on to a WUYING Terminal. You can set a regular user who has a User-activated convenience account as a user administrator. After a user administrator is set, notifications for Administrator-activated convenience accounts, such as logon information and password resets, are sent to the user administrator's email address .

Prerequisites

Before you can add a convenience account to an organization, you must create the organization. For more information, see Create an organization.

Create a convenience account

  1. Log on to the Elastic Desktop Service Enterprise console.

  2. In the left-side navigation pane, choose Users > Users.

  3. On the Users & Organizations page, click the Users tab, and then click Create User. Use one of the following methods to create a convenience account.

    Manual Entry

    Click the Manual Entry tab, configure the following parameters, and then click Create User.

    Parameter

    Required

    Description

    User Type

    Yes

    The type of convenience account. Valid values: User-activated and Administrator-activated.

    Username

    Yes

    The username used to log on to a WUYING Terminal. The username must be 3 to 25 characters in length and start with a lowercase letter or a digit. It can contain lowercase letters, digits, hyphens (-), and underscores (_). The username cannot contain only digits or be a built-in account name reserved by the operating system. For more information, see Naming conventions for convenience users.

    Display Name

    No

    The display name for identification. End users cannot see this name.

    Contact Info

    Yes

    The email address is used to receive notifications, such as cloud desktop assignments, logon information, initial passwords, and password reset alerts. Make sure to enter a valid email address.

    Organization

    No

    The business relationship, such as the company structure. A user can belong to only one organization. Organizations have a tree structure.

    You can select an organization during creation or add the user to an organization after creation as needed.

    User Group

    No

    A collection of users. A user can belong to multiple user groups. A user group can contain users from different organizations. User groups have a flat structure.

    Use user groups to quickly grant batch authorization for shared cloud desktops, cloud browsers, and cloud applications. You can also set different logon policies and file approval permissions for different user groups to implement fine-grained management of user rights.

    Password

    Yes

    This parameter is required if you set User Type to Administrator-activated. The password must be at least 10 characters in length and contain characters from at least three of the following types: uppercase letters, lowercase letters, digits, and special characters (excluding spaces).

    Password Validity Period

    No

    By default, the password is permanently valid. You can also enter a validity period from 7 to 365 days. When the password expires, the user must change it before they can log on again.

    Account Lock Time

    This parameter is available only if you set User Type to Administrator-activated. Select a lock time as needed. After an account is locked, the end user cannot use the account to log on to a WUYING Terminal.

    Grant Local Administrator

    No

    By default, the new convenience account is granted Local Administrator permissions. To deny the permissions, select Do Not Grant.

    Note
    • A user account with local administrator permissions can be used to install software or modify some system settings on a cloud desktop.

    • The addition or removal of local administrator permissions takes effect after the cloud desktop is restarted.

    Remarks

    No

    Enter supplementary information about the account as needed.

    Batch Entry

    Click the Batch Entry tab, configure the following parameters, and then click Close.

    Parameter

    Required

    Description

    User Type

    Yes

    The type of convenience account. Valid values: User-activated and Administrator-activated.

    Password Validity Period

    No

    By default, the password is permanently valid. You can also enter a validity period from 7 to 365 days. When the password expires, the user must change it before they can log on again.

    Account Lock Time

    No

    This parameter is available only if you set User Type to Administrator-activated. Select a lock time as needed. After an account is locked, the end user cannot use the account to log on to a WUYING Terminal.

    Grant Local Administrator

    No

    By default, the new convenience account is granted Local Administrator permissions. To deny the permissions, select Do Not Grant.

    Note
    • A user account with local administrator permissions can be used to install software or modify some system settings on a cloud desktop.

    • The addition or removal of local administrator permissions takes effect after the cloud desktop is restarted.

    Upload File

    Yes

    1. Click Download Template. Download and open the template. Enter user information in the specified format and save the file.

      • If you create user-activated accounts, the first column Username and the second column Email are required.

      • If you create administrator-activated accounts, the first column Username and the fourth column Password are required.

      • To specify an organization for a new convenience account, enter the organization ID in the last column OrgId of the template. To query the OrgId, move the pointer over the organization. The ID appears in a tooltip.

    2. Click Upload Local File. Select the template file that contains the user information and follow the on-screen instructions. The system automatically imports the user information from the file.

      After the import is complete, a Creation Successful message appears in the Create User panel. Click View Accounts to check the import status of each user's data. If the import fails, check whether the user information in the file is in the correct format.

  4. Click Close.

    After the account is created, you can view its information on the Users tab. The user status is Normal.

    Note

    The system does not send a notification after a convenience account is created. A notification is sent to the specified contact method only after a cloud desktop or multiple shared cloud desktops are assigned to the convenience account.

Set a user administrator

For Administrator-activated convenience accounts, you must provide the account credentials to end users offline. To ensure that end users promptly receive new passwords, you can set a user-activated convenience account as a user administrator. This user administrator then receives password notifications for the Administrator-activated convenience accounts.

  1. On the Users tab of the Users & Organizations page, find a user-activated convenience account.

  2. In the Actions column, click Grant User Administrator.

    Note

    If this button is unavailable, a user administrator is already set. You must revoke the permissions from the current user administrator before you can proceed.

  3. Click OK.