Service support for ESA and DCDN - Edge Security Acceleration

This topic describes frequently asked questions (FAQ) and service level agreements (SLAs) of Dynamic Content Delivery Network (DCDN) and Edge Security Acceleration (ESA).

ESA

FAQ

Billing FAQ
FAQ about adding a website
FAQ about ESA features
FAQ about acceleration

DCDN

FAQ

Introduction to sandboxes
Why am I still charged for resources after I purchase resource plans of DCDN?
How do I deactivate or stop the billing of DCDN?
Does DCDN support wildcard domain names?
Why am I still billed after I disable DCDN for my domain name?
How is data transfer billed when DCDN is used with other Alibaba Cloud services?
What happens if I change the service location for a domain name?