This error indicates that the Redis server used for service governance is unavailable. Normal service calls are not affected.
Error message
The following error appears in the hsf.log file when a High-speed Service Framework (HSF) call exception occurs:
[RuntimeInfo] Runtime information published failed.Cause
The Redis server that HSF relies on for service governance is down.
Impact
| Area | Impact |
|---|---|
| Service calls | Not affected. Existing services continue to function normally. |
| Service governance | Services do not appear in the service governance console while Redis is unavailable. You cannot discover affected services through the governance interface. |
Resolution
If this error occurs, join the DingTalk group (ID: 31723701) for technical support.