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    Elastic High Performance Computing:Log on to the E-HPC Portal

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    Elastic High Performance Computing:Log on to the E-HPC Portal

    Last Updated:Aug 19, 2026

    Log on to the E-HPC Portal to submit and query jobs, manage data, and perform other daily operations.

    Prerequisites

    • The cluster must meet the following requirements:

      • The cluster's security group must allow inbound traffic on port 12011.

        The security group that is automatically created with your cluster allows inbound traffic on port 12011 by default. If your cluster uses a different security group, you must add the rule manually.

      • The AliyunECSInstanceForEHPCRole RAM role is attached to the management node of the cluster.

        This RAM role is attached to the management node by default for clusters created in the new console. If your cluster was created in the old console, you must attach the role manually.

      • The cluster's logon node is Running and the Web Portal option is configured. For more information, see Install and uninstall cluster custom services.

    • You have created a cluster user. For more information, see Manage users.

    Limits

    • Hybrid cloud clusters do not support E-HPC Portal.

    • Clusters that use the Sun Grid Engine (SGE) scheduler do not support E-HPC Portal.

    • Only clusters whose operating system is CentOS are supported.

    Procedure

    1. Open the E-HPC Portal login page.

      • Method 1: Go to the E-HPC Portal login page from the console.

        On the Cluster page of the E-HPC console, find the cluster. In its Custom Services section, click Web Portal.

        Note

        If you use the old console, click Experience the new version in the upper-right corner of the Cluster page.

      • Method 2: Enter the URL of the E-HPC Portal login page in a web browser.

        The login URL format is https://<public-ip-address>:<port>/portal/login. The default port for the Web Portal is 12011. For example: https://118.31.XX.XX:12011/portal/login.

    2. Enter your username and password, choose whether to save your login information, and then click Log In.

      • After a successful login, the E-HPC Portal home page appears. If you are inactive for more than one hour, your session times out and you must log in again.

      • If the login fails, troubleshoot the issue based on the error message.