This topic describes how to report a domain name or website for intellectual property (IP) infringement or abusive content through the Alibaba Cloud Reporting Center.
You are responsible for ensuring that all submitted materials are authentic, complete, and accurate. Alibaba Cloud reserves the right to reject any report that contains false or malicious information.
Report intellectual property infringement
If you believe a domain name or website infringes on your IP rights, navigate to the Alibaba Cloud Reporting Center, click I want to report in the Infringement Reporting section, and submit the required information. Your report must include a detailed explanation of the infringement and verifiable proof of your rights (such as a trademark or copyright registration certificate). If the evidence is insufficient or does not meet requirements, your report may be rejected.
Report abusive content
To report a domain name or website that contains abusive content, you can use one of the following methods:
Method 1: Send an abuse report directly by email to: domainabuse@service.aliyun.com.
Method 2: Use the Alibaba Cloud Reporting Center.
Navigate to the Alibaba Cloud Reporting Center and click I want to report in the Illegal Information Reporting section. On the page that appears, complete the form and upload valid supporting evidence. If the evidence is insufficient or does not meet requirements, your report may be rejected.
What to expect after you file a report
Communication: After your report is accepted, Alibaba Cloud forwards it to the reported party, typically within five business days. If the reported party provides a response, we will forward it to you.
Status tracking: You can track the status of your case at any time by logging on to the Alibaba Cloud Reporting Center.
Case resolution: If the reported product or service is suspended as a result of the investigation, the issue is considered resolved and the case will be closed.