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Data Transmission Service:Expiration and overdue payments

Last Updated:Mar 19, 2025

If a subscription Data Transmission Service (DTS) instance expires or your Alibaba Cloud account has overdue payments, the instance stops running. If you do not settle the overdue payment within seven days after the service stops, the system releases the instance and deletes the involved task.

Warning

The system sends notifications to you when an instance expires or has overdue payments. To avoid service suspension, we recommend that you renew the instance or top up your account balance at the earliest opportunity.

Billing method

Impacts of expiration or overdue payments

Subscription

  • When a subscription instance expires, it stops running and is frozen.

  • If you do not renew the subscription instance within seven days after the instance is frozen, the system releases the instance and deletes all data from the instance. Released instances cannot be recovered.

Note

If a DTS dedicated cluster is expires or overdue, the DTS instances in the dedicated cluster are locked for seven days, after which the instances and the resources in the dedicated cluster are released.

Pay-as-you-go

  • If your Alibaba Cloud account has overdue payments, all pay-as-you-go instances that belong to the account are frozen.

  • If you do not top up your account within seven days after the task stops providing services, the system releases the task and deletes all data from the task. Released tasks cannot be recovered.

Suggestions

  • To prevent service interruptions, we recommend that you renew your instance before it expires. For more information, see Renew instances.

  • Make sure that your account has sufficient balance.