Alibaba Cloud DNS:Transfer DNS records between Alibaba Cloud accounts

Limitations

1. A domain that is the suffix of an Access Domain in a Global Traffic Manager instance cannot be transferred directly. Delete the Access Domain first.

   Note

   This applies to Global Traffic Manager 3.0. In earlier Global Traffic Manager versions, the transferred instance uses its last effective policy and stops providing failover. Subsequent policy changes do not take effect.

2. This feature supports only domains registered in your Alibaba Cloud account.

3. After records are transferred, the destination account gains management permissions over DNS resolution (such as adding, modifying, or deleting DNS records), but does not acquire domain registration management rights.

4. Only the primary Alibaba Cloud account can use this feature. RAM users are not supported.

5. Cross-account transfers of DNS records support transfers between China Site accounts, between International Site accounts, and across China Site and International Site accounts.

Scenario 1: Free DNS edition

Domains using the Free Edition can be transferred directly. For domains attached to a paid DNS instance, use Scenario 2: Paid DNS edition instead.

1. Go to the Alibaba Cloud DNS - Public Zone page.

2. On the Public Zone tab, click Batch Operation

3. Click Domain Name > Manage Domain Names. Enter the domain names to transfer, and then click Batch Transfer.

4. In the dialog box, enter the verification code from your text message or email, the Recipient Account, and the Destination Account ID, and then submit.

   The transfer fails for domains attached to a paid DNS instance. You can add notes in the Remarks field.

5. To check the batch task result, go to the Batch Operation Logs tab and click Download Log Details.

Scenario 2: Paid DNS edition

DNS records cannot be directly transferred while a domain is bound to a Paid Edition DNS instance.

To migrate DNS records without interrupting resolution, follow these steps:

1. Transfer the domain from Account A to Account B by following Transfer a domain name between Alibaba Cloud accounts. After transfer, domain registration ownership moves to Account B. Because the domain uses a paid DNS edition, its DNS records remain in Account A.

2. In Account B, reclaim the domain and its DNS records:

   1. On the Alibaba Cloud DNS - Public Zone page, click Add Zone and enter the target domain name in the dialog box that appears.

   2. A prompt appears: The domain name has been transferred to another account. Do you want to retrieve the management rights to this account? Click Reclaim Domain Name and DNS Records. The system checks the bound DNS instance in Account A. Ensure Account B owns an instance of the exact same edition.

   3. Make sure to bind same edition instance. The system automatically binds the instance and seamlessly migrates DNS records to Account B, preventing service downtime.

      Warning

      • If the domain is bound to a paid instance in Account A, purchase the same edition in Account B . Otherwise, when reclaiming DNS records, the system binds a Free edition instance by default. This may suspend records that rely on Paid edition features, leading to service disruption.

      • If you do not intend to bind a Paid edition instance after reclamation, inspect the DNS records in Account A beforehand, and disable both the Update lock and DNSSEC.

3. Transfer the domain from Account B back to Account A by following Transfer a domain name between Alibaba Cloud accounts. After transfer, domain registration ownership returns to Account A. Because the domain uses a paid DNS edition, its DNS records remain in Account B.

4. After these steps, domain registration ownership remains in Account A, while DNS records are in Account B.