Renew DBS instances

Impact of expiration

Subscription instances have an expiration date. If you do not renew them before they expire, your backup tasks are interrupted. For more information, see Expiration and overdue payments.

Billing

The renewal fee is the same as the fee for purchasing a new instance. The price shown in the console applies. For more information, see Backup fees.

Renew manually

1. Log in to DMS 5.0.

2. In the top navigation bar, choose Security and disaster recovery (DBS) > Data Disaster Recovery (DBS) > Backup Plan.

   Note

   If you use the DMS console in simple mode, move the pointer over the icon in the upper-left corner of the DMS console and choose All Features > Security and disaster recovery (DBS) > Data Disaster Recovery (DBS) > Backup Plan.

3. Find the target instance and click Renew in the Actions column to open the manual Renew page.

4. On the Renew page, select a subscription duration.

5. Select the Terms of Service check box, click Buy and Start, and then complete the payment.

   Note

   You can also select the auto-renewal check box on this page to enable auto-renewal.

Enable auto-renewal

• Method 1: Enable auto-renewal in Renewals.

  1. Log in to DMS 5.0.

  2. In the upper-right corner of the DMS console, move the pointer over the icon and then choose Billing > Renewals.

     Note

     If you do not use the simplified console mode, choose > Renewals from the top menu bar.

  3. Find the target instance by using one of the following methods:

     • On the Renewals page, select Backup Plan in the Product section.

     • In the instance ID search box, enter the ID of the backup plan instance for which you want to enable auto-renewal and click Search.

  4. Click the Manual tab. Then, find the target instance and click Enable Auto-Renewal in the Actions column.

  5. In the dialog box that appears, review the information and select an Auto-renewal period.

     Note

     • Once auto-renewal is enabled, the system renews the instance for the specified period. For example, if you set the renewal period to three months, you are charged for a three-month subscription each time the instance is automatically renewed.

     • If the unit of the purchase duration is different from the unit of the auto-renewal period, the system uses the smaller unit. For example, if you purchase an instance for six months and enable auto-renewal, the auto-renewal period is one month.

  6. Click Enable Auto-Renewal.

• Method 2: Enable auto-renewal during manual renewal.

  For more information, see Renew an instance manually.

• Method 3: Enable auto-renewal when you purchase an instance.

  Note

  • If you purchase an instance on a monthly basis, the default auto-renewal period is one month. If you purchase an instance on a yearly basis, the default auto-renewal period is one year.

  • The system begins processing auto-renewal payments nine days before the expiration date. Ensure that your account has a sufficient balance. If your instance expires within 24 hours, you must use manual renewal.

  • If you manually renew your instance before the auto-renewal payment date, the system uses the new expiration date for the next auto-renewal cycle.

  On the purchase page, select the desired Subscription Duration and select the auto-renewal check box.

Disable auto-renewal

1. Log on to Data Management (DMS) 5.0.

2. In the upper-right corner of the DMS console, move the pointer over the icon and then choose Billing > Renewals.

   Note

   If you do not use the simplified console mode, choose > Renewals from the top menu bar.

3. Find the target instance by using one of the following methods:

   • On the Renewals page, select Backup Plan in the Product section.

   • In the instance ID search box, enter the ID of the backup plan instance for which you want to disable auto-renewal and click Search.

4. Click the Auto tab. Then, find the target instance and click Enable Manual Renewal in the Actions column.

   

5. In the Enable Manual Renewal dialog box, click OK.