The Overview page displays the status of activated services, message volume trends by service, and platform messages and notifications for Chat App Message Service.
Prerequisites
Alibaba Cloud account registration and enterprise identity verification have been completed.
Chat App Message Service has been activated.
Quick experience
If you are a new user, use the Quick Experience feature to preview the message sending process without configuring a real account.
Procedure
Log on to the Chat App Message Service console.
In the welcome banner at the top of the Overview page, click Quick Experience to open the Quick Experience page.
Follow the on-page guide to select a service, a business scenario, a message type, and the sending parameters.
View service status
Log on to the Chat App Message Service console.
In the middle of the page, switch between the Activated services and Inactive services tabs to view services in different states.
Activated services: The number of services for which an account has been created.
Inactive services: The number of services for which no account has been created.
View activated service details
On the Activated services tab, each service card displays the following information:
Service icon and service name.
Service description.
Number of created accounts.
You can perform the following operations on a service card:
Click Add account to open the account configuration page.
Click View details to go to the overview page of the service.
Click View documentation to open the help documentation of the service.
Click View pricing to open the billing description of the service.
Activate a new service
On the Inactive services tab, browse the available services and use the actions on each service card:
Click Add account to open the account configuration page.
Click View details to go to the overview page of the service.
Click View documentation to open the help documentation of the service.
Click View pricing to open the billing description of the service.
View message volume trends by service
The Message volume trends by service panel shows how message volume changes over time for each service.
Procedure
In the middle of the Overview page, locate the Message volume trends by service panel.
In the upper-right corner of the panel, click a time range, such as 7 days, 14 days, or 30 days, to change the displayed time range.
In the legend, click a service name, such as WhatsApp, Viber, to hide or show the trend line for that service.
Note the following:
If no account has been created or no message has been sent, the panel displays No sending data available.
Message volume for each service is plotted as a line chart.
View Message Center
The Message Center panel shows the latest platform announcements and notifications.
Procedure
On the right side of the Overview page, locate the Message Center panel.
Browse the message list. Each entry shows a publication date and a title.
Click a message to open its details page.
Use the pagination controls at the bottom of the panel to browse more messages.