Manage a LINE send account in the Chat App Message Service console to view information about the connected LINE Official Account, track plan quota usage, update or delete the Official Account, and configure webhooks.
Prerequisites
A LINE send account is created and authorized.
Considerations
Before you manage a LINE send account, review the following constraints:
One Official Account per send account — Each LINE send account can be bound to only one LINE Official Account. To manage multiple LINE Official Accounts, create multiple LINE send accounts.
Webhook verification — A webhook verification failure does not affect message sending, but you cannot receive user replies or message receipts. (Recommended) Complete the webhook verification before you start to use the service.
Procedure
Go to the send account details page
Log on to the Chat App Message Service console.
In the left-side navigation pane, choose OTT Services > LINE.
In the send account list, click the send account name that you want to manage.
The send account details page appears.
View LINE Official Account information
The send account details page displays the following information about the connected LINE Official Account:
Channel Name: The name of the LINE Official Account.
Channel ID: The unique identifier of the LINE Messaging API Channel.
Channel Secret: The credential of the LINE Messaging API Channel. The value is hidden.
Webhook URL: The webhook URL generated by the system.
Webhook Status: The verification status of the webhook, such as Verified or Connected.
View the LINE Official Account plan quota
Chat App Message Service automatically retrieves the plan quota usage of the connected LINE Official Account and displays it in the following items:
Quota item | Description |
Monthly quota | The total quota of the plan. For an unlimited plan, Unlimited is displayed. |
Used this month | The number of messages that have been sent. |
Remaining | The number of messages that remain available. This item is not displayed for an unlimited plan. |
You can refresh the plan quota data at most once every 60 seconds. To update the data manually, click Refresh.
The LINE Official Account plan quota is reset on the first day of each month. Plan your message sending accordingly.
The LINE Official Account plan quota data comes from the LINE Official Account API, and the LINE platform performs the actual quota deduction.
Chat App Message Service is a message sending tool. It does not control or affect your LINE plan quota.
Whether the plan quota is deducted after a message is sent is determined by the LINE platform.
To view plan details or upgrade your plan, go to LINE Official Account Manager.
Configure a webhook
For information about the webhook settings of a LINE send account, see Message receipts and configuration.
Manage the connected LINE Official Account
The following operations are performed on the send account details page. To go to this page, follow the steps in the preceding Procedure section. Choose an operation based on your scenario:
Update credentials only — Edit the account information to change the Channel ID or the Channel Secret of the connected LINE Official Account.
Change the LINE Official Account — Reconnect the send account to another LINE Official Account.
Stop using the connected LINE Official Account — Delete the LINE Official Account. A deletion cannot be undone, so choose this operation only when the account is no longer needed.
Edit account information
To change the credential information of the connected LINE Official Account:
Click Edit Account.
In the configuration information step that appears, change the Channel ID or the Channel Secret.
Click OK to save the changes.
Changing the credential information may interrupt message sending. (Recommended) Perform this operation during off-peak hours.
Delete a LINE Official Account
To delete the connected LINE Official Account:
Click Delete Account.
In the deletion confirmation dialog box, click OK.
After you delete a LINE Official Account, you can no longer send messages through this account, and the deletion cannot be undone. Proceed with caution.
Reconnect a LINE Official Account
If you deleted the LINE Official Account or need to change to another LINE Official Account, reconnect the send account: on the send account details page, follow the on-screen instructions to complete the authorization.
References
The following topics describe how to design LINE templates and send LINE messages: