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Chat App Message Service:Forward to Flow

Last Updated:Mar 10, 2026

The Forward to Flow component transfers execution from the current flow to another flow. This is a one-way transfer: the current flow stops and does not return. All subsequent steps in the current flow are skipped.

Component information

Icon

Name

image

Forward to Flow

Preparations

Go to the canvas page of an existing flow or a new flow.

  • Go to the canvas page of an existing flow.

    Log on to the . Choose Chat Flow > Flow Management. Click the name of the flow that you want to edit. The canvas page of the flow appears.

    image

  • Create a new flow to go to the canvas page. For more information, see Create a flow.

Procedure

  1. Click the Forward To Flow icon on the canvas. The configuration panel appears on the right.

    Forward to Flow configuration

  2. Configure the component parameters. For details, see the Parameters section below.

  3. Click Save in the upper-right corner. In the message that appears, click Save.

    image

Parameters

Parameter

Description

Forward To

Select a flow that has been published. The target flow does not need to be attached to a WhatsApp Business Account (WABA) or any other account.

Important

After the Forward to Flow component runs, the current flow stops automatically and no subsequent steps are executed.