Chat App Message Service:Create LINE send account

Step 1: Create a send account

1. Log on to the Chat App Message Service console.

2. In the navigation pane on the left, choose OTT Service > LINE.

3. Click New Send Account.

4. Enter the basic information for the send account:

   • Send account name (Required): A name to identify the send account in the console.

   • Description (Optional): A description of the account. The description can be up to 150 characters long.

5. Click Next.

Step 2: Create a provider and a channel

The authorization requires a Provider and a Messaging API Channel. Create both in the LINE Developers Console before you continue.

1. Create a Provider. If you already have a Provider, skip this step.

   1. Click Create a new provider.

   2. Enter a Provider name. Use your company or brand name.

   3. Click Create.

2. Create a Messaging API Channel under the Provider.

   1. On the Provider page, click Create a new channel.

   2. Select the Messaging API channel type.

   3. Enter the Channel information and click Create.

3. Record the basic information of the Channel. You need this information in the following steps.

Step 3: Obtain the configuration information

The authorization wizard uses the credentials of your Messaging API Channel. Obtain the credentials in the LINE Developers Console and then enter them on the credential configuration page of the wizard.

1. In the LINE Developers Console, open the Messaging API Channel that you created.

2. On the Basic settings tab, obtain the following information:

   • Channel ID: the numeric identifier of the Channel.

   • Channel Secret: a 32-character hexadecimal string.

3. On the credential configuration page of the wizard, enter the Channel ID and the Channel Secret that you obtained. Both fields are required.

4. Click Next to go to the webhook configuration page.

Step 4: Configure the webhook

A webhook receives the message events and receipt notifications that the LINE platform pushes. In this step, the system writes the webhook URL to the LINE Developers Console for you.

1. In the LINE Developers Console, open the Channel that you want to authorize. On the Messaging API tab, turn on Use Webhook, Webhook redelivery, and Error statistics aggregation. If these switches stay turned off, you cannot receive upstream messages after the configuration is complete.

2. Return to the webhook configuration page of the wizard and click the automatic webhook configuration button. The system configures the LINE webhook and verifies it.

   Note

   Before you start the automatic configuration, make sure that the Channel ID and the Channel Secret are correct and that the webhook switches are turned on in the LINE Developers Console. Otherwise, the configuration fails.

If the webhook verification fails, check the following items:

• Whether network connectivity is normal.

• Whether switches such as Use Webhook are turned on in the LINE Developers Console.

If the webhook is not verified, the console displays a warning. You can continue anyway or verify the webhook again.

After the verification passes, click Next to go to the confirmation page.

Step 5: Confirm the configuration

The confirmation page lists all configuration information. Check the following items:

After you confirm that the information is correct, click Complete to save the configuration.

Step 6: Complete the authorization

After the authorization succeeds, the page displays the Channel Name, the Channel ID, and other configuration information, together with the plan quota usage of your LINE Official Account:

After the authorization is complete, design message templates and start sending messages to your users.

Click Go to Management to open the send account details page. On this page, you can perform the following operations:

• View the data panel.

• Manage the LINE Official Account.

• Design message templates.

• Send messages.

• View data reports.

• Manage materials and variables.

To go back to the LINE service overview page, click Return to Account List.