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Chat App Message Service:GetChatappPhoneNumberMetric

Last Updated:Jul 07, 2026

Queries the message sending volume metrics for a WhatsApp channel phone number.

Operation description

  • This operation can only query the sending volume metrics for phone numbers on WhatsApp channels.

  • You can call this operation to query phone number sending volume metrics, or view them in the Channels Management > Manage > Customer Statistics Daily Report page.

  • Before calling this operation, call the EnableWhatsAppROIMetric operation to enable WhatsApp ROI metric collection. After enabling, at least one day is required before statistics become available. Message sending volume metrics for messages sent before enabling are not collected.

  • After enabling WhatsApp ROI metric collection, ensure that your channel has successfully sent messages. You can send messages on the Channels Management > Manage > Send Message page, or by calling the SendChatappMessage or SendChatappMassMessage operation.

QPS limit

The single-user QPS limit for this operation is 50 calls per second. Requests that exceed this limit are throttled, which may affect your business. Call this operation as appropriate.

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RAM authorization

The table below describes the authorization required to call this API. You can define it in a Resource Access Management (RAM) policy. The table's columns are detailed below:

  • Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.

  • API: The API that you can call to perform the action.

  • Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.

  • Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.

    • For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.

    • For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.

  • Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.

  • Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

Action

Access level

Resource type

Condition key

Dependent action

cams:GetChatappPhoneNumberMetric

get

*All Resource

*

None None

Request parameters

Parameter

Type

Required

Description

Example

IsvCode

string

No

The ISV verification code, which is used to verify whether the RAM user is authorized by the ISV.

skdi3kksloslikd****

CustSpaceId

string

No

The SpaceId or instance ID of the ISV sub-customer. This is the channel ID, which can be viewed on the Channels Management page.

cams-************

Granularity

string

No

The metric granularity. Valid values:

  • DAILY: collects metrics on a daily basis.

  • HALF_HOUR: collects metrics every half hour.

DAILY

Start

integer

Yes

The query start time. This value is a timestamp in milliseconds.

1756742399000

End

integer

Yes

The query end time. This value is a timestamp in milliseconds.

1758902399000

PhoneNumber

string

No

The business phone number. This is the number used to send messages, which can be viewed on the Channels Management > Manage > WABA Management > Phone Number Management page.

861380000****

Response elements

Element

Type

Description

Example

object

The response parameters.

AccessDeniedDetail

string

The access denied details.

None

RequestId

string

The request ID.

608F9CCA-B5EB-3D72-8047-B25D6D75BDEC

Message

string

The error message.

None

Data

array<object>

The list of returned data.

object

The returned data object.

DeliveredCount

integer

The number of delivered messages.

5

Start

integer

The start time of the metric collection period. This value is a timestamp in milliseconds.

1669619491000

PhoneNumber

string

The business phone number.

861380000****

End

integer

The end time of the metric collection period. This value is a timestamp in milliseconds.

1667196043904

Granularity

string

The metric granularity.

DAILY

SentCount

integer

The number of sent messages.

10

Code

string

The request status code. Valid values:

  • OK: The request was successful.

  • For other error codes, see API error codes.

OK

Examples

Success response

JSON format

{
  "AccessDeniedDetail": "None",
  "RequestId": "608F9CCA-B5EB-3D72-8047-B25D6D75BDEC\n",
  "Message": "None",
  "Data": [
    {
      "DeliveredCount": 5,
      "Start": 1669619491000,
      "PhoneNumber": "861380000****",
      "End": 1667196043904,
      "Granularity": "DAILY",
      "SentCount": 10
    }
  ],
  "Code": "OK"
}

Error codes

HTTP status code

Error code

Error message

Description

400 Product.Unsubscript You have not subscribed to the specified product. You have not subscribed to the specified product.
400 Ram.PermissionDeny You are not authorized to perform the operation.
400 System.LimitControl The system is under flow control. The system is under flow control.
400 Unknown.ResourceOwnerId The resource does not belong to the current user. The resource does not belong to the current user.

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.