Bastionhost uses a subscription billing method. Before you purchase a Bastionhost instance, you need to understand its billing details. This topic describes the billing details and refund policy for Bastionhost.
Billing cycle
The billing cycle for a subscription corresponds to the purchase period of the order and is based on UTC+8. A billing cycle starts when the resource is activated or renewed and is accurate to the second. The billing cycle ends at 00:00:00 on the day after the expiration date.
The yearly and monthly billing cycles for subscriptions are based on calendar years and calendar months.
Specifications
Bastionhost is sold based on its edition, the number of supported O&M assets, and other extension modules. You can select specifications based on your required features and usage. The following table describes the specifications for different Bastionhost editions.
Specification | Description |
Package | The number of assets that Bastionhost can manage for O&M. Select a number based on the assets you currently manage and your future scale-out plans. |
Bandwidth extension package | After purchase, Bastionhost is configured with a default bandwidth. If the default bandwidth does not meet your needs, select a bandwidth extension package when you purchase a Bastionhost instance. For billing information about bandwidth extension packages, see Billing details. Note If your daily business scenarios involve multiple sessions uploading or downloading large files at the same time, or multiple sessions using remote desktops for complex graphical operations, consider purchasing a bandwidth extension package. |
Storage extension package | After purchase, Bastionhost is configured with default storage space to store session recordings and log backup files. If the default configuration does not meet your needs, you can purchase a storage extension package. For billing information about storage extension packages, see Billing details. |
Billing details
Bastionhost is sold by region. You can select a deployment region for Bastionhost based on your needs.
The Bastionhost deployment region must be the same as the region where the managed assets are deployed. To manage assets across regions, you must ensure that there is network connectivity between the Bastionhost instance and the managed assets.
Billable item | Specification | Concurrent sessions | Product specifications |
|
| UAE (Dubai) | |
Price | Price | Price | |||||
Base fee | Basic Edition | 50 assets | 50 total concurrent sessions
|
| USD 250/month | USD 400/month | USD 750/month |
100 assets | 100 total concurrent sessions
| USD 400/month | USD 600/month | USD 1,000/month | |||
200 assets | 100 total concurrent sessions
| USD 550/month | USD 700/month | USD 1,300/month | |||
500 assets | 500 total concurrent sessions
|
| USD 800/month | USD 1,100/month | USD 2,000/month | ||
Enterprise Dual-Engine Edition | 50 assets | 50 total concurrent sessions
|
| USD 400/month | USD 700/month | Not supported | |
100 assets | 100 total concurrent sessions
| USD 700/month | USD 1,000/month | Not supported | |||
200 assets | 100 total concurrent sessions
| USD 950/month | USD 1,300/month | Not supported | |||
500 assets | 500 total concurrent sessions
|
| USD 1,400/month | USD 1,900/month | Not supported | ||
1,000 assets | 1,000 total concurrent sessions
| USD 2,500/month | USD 3,900/month | Not supported | |||
2,000 assets | 1,000 total concurrent sessions
| USD 4,000/month | USD 6,000/month | Not supported | |||
5,000 assets | 2,000 total concurrent sessions
|
| USD 5,800/month | USD 8,800/month | Not supported | ||
Bandwidth extension package | Sold in increments of 10 Mbit/s | Not applicable | USD 12/(Mbit/s)/month | USD 15/(Mbit/s)/month | USD 20/(Mbit/s)/month | ||
RDP O&M sessions consume more underlying performance resources in Bastionhost. Therefore, the maximum number of concurrent RDP sessions is lower than that of SSH sessions.
In database O&M scenarios, a single session can contain multiple concurrent connections. This means that the actual number of concurrent database sessions may not reach the concurrent session quota of the Bastionhost instance. For example, querying multiple databases within the same O&M session can generate multiple connections. If the total number of connections is too high, the overload protection feature of Bastionhost is triggered, and new session connections are rejected. For more information about Bastionhost concurrency limits, see Limits.
Expiration
If you do not renew your subscription for a Bastionhost instance within 7 days after it expires, the service is suspended. You can no longer log on to the Bastionhost console.
If you still do not renew the instance after the 7-day renewal grace period, the instance is released. All data, including configuration and audit data, is deleted.
Unsubscription instructions
Bastionhost does not support unconditional refunds.