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Application Real-Time Monitoring Service:External calls

Last Updated:May 01, 2026

You can use the external calls feature in Application Real-Time Monitoring Service (ARMS) to identify and troubleshoot slow or failing external calls from your application.

Procedure

  1. Log on to the ARMS console. In the left-side navigation pane, choose Application Monitoring > Application List.

  2. On the application list page, select a region at the top, and then click the application name.

    Note

    The icons in the Language column indicate the following:

    Java图标: A Java application integrated with application monitoring.

    image: A Go application integrated with application monitoring.

    image: A Python application integrated with application monitoring.

    -: An application integrated with Managed Service for OpenTelemetry.

  3. In the left-side navigation pane, click External Call.

    The left pane on the External Call page lists all external calls from your application. You can sort this list by response time, request count, error count, or exception count.

Overview

Select an external call from the list on the left. The Overview tab displays time-series charts for the request count, response time, and error count of the selected call.

外部调用概览

Topology view

The Topology view tab shows a detailed topology of calls to the selected external service.

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Call source

The Call Source tab displays time-series charts for the response time, request count, and error count for all APIs that initiate the external call.

pg_am_external_calls

On the Call Source tab, you can perform the following operations:

  • Click Expand/Collapse All at the top of the tab to expand or collapse all APIs in the list.

  • To filter the list, enter a keyword for an application or API (span) name in the search box and click the search icon.

  • To expand or collapse the performance metrics for an API, click its collapsible panel or the arrow at the end of its row.

  • Next to a source application's API, click View Details to view the trace list for that API. For more information, see trace query.

Call detail statistics

The Call detail statistics tab displays time-series charts of the response time, request count, and error count for all called external APIs.

image.png