Specify a DingTalk group in a notification policy to receive alerts - Application Real-Time Monitoring Service

After you create a DingTalk chatbot in ARMS alert management, you can specify the DingTalk group in a notification policy to receive alerts. When a matching rule in the notification policy is triggered, the system automatically sends an alert notification to the specified DingTalk group. You can then manage alerts directly within the DingTalk group.

Prerequisites

You have created a DingTalk group in your DingTalk client to receive alert notifications.
You have added a custom DingTalk chatbot and obtained its webhook URL. For more information, see Obtain the webhook URL of a DingTalk chatbot.

Create a DingTalk chatbot

Log on to the ARMS console. In the left-side navigation pane, choose Alert Management > Notification Objects.
On the DingTalk/Lark/WeCom tab, click DingTalk.

In the panel that appears, set the following parameters and click OK.

Parameter	Description
Name	Enter a name for the DingTalk chatbot.
Signature key	Optional. If you configure a signature key, DingTalk uses it for signature-based authentication. If you do not configure a key, DingTalk performs authentication based on a keyword whitelist by default. The keyword is alert.
Webhook URL	Enter the webhook URL of the DingTalk chatbot.
Send daily statistics	If you select this option, you must specify the times to send daily statistics. Use a comma (,) to separate multiple time points, in the `HH:SS` format. At the specified times, ARMS alert management sends a daily alert summary, including the total, resolved, and unresolved alert counts.
Card content configuration	Customize the style and content of the alert notification card.

Manage alerts in a DingTalk group

After receiving alert notifications, you can manage alerts directly in the DingTalk group. For more information, see Handle alerts in alert notification groups.

Related operations

After you create a chatbot, you can find, edit, or delete it on the DingTalk/Lark/WeCom tab:

To edit a chatbot: In the Actions column for the chatbot, click Edit. In the panel that appears, modify the information and click OK.
To delete a chatbot: In the Actions column for the chatbot, click Delete. In the confirmation dialog box that appears, click Confirm.