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ApsaraMQ for RocketMQ:Overdue payments

Last Updated:Jun 30, 2026

If your ApsaraMQ for RocketMQ instance expires or your Alibaba Cloud account has an overdue payment, the instance may become unavailable. Renew your instance or add funds to your account before the grace period ends to prevent data loss.

Subscription

A subscription instance runs normally until its expiration date, regardless of your account balance. However, if your balance is below the required amount, you cannot purchase new instances, upgrade existing instances, or renew subscriptions.

After a subscription instance expires, it goes through the following lifecycle:

Phase

Duration

Service status

Data status

Action required

Active

Before expiration

Fully operational

All data retained

None

Grace period

7 days after expiration

Unavailable. The ApsaraMQ for RocketMQ console and API operations are both disabled.

Metadata retained, including instance, topic, and consumer group configurations.

Renew the instance to restore service.

Released

After the 7-day grace period

Instance permanently deleted

All metadata deleted and cannot be recovered.

Re-create the instance.

Pay-as-you-go and serverless

Pay-as-you-go and serverless instances are billed hourly. At the start of each hour, ApsaraMQ for RocketMQ settles fees for the previous hour and deducts them from your account balance. Bills are generated automatically, though delivery times may vary.

When your account has an overdue payment, the ApsaraMQ for RocketMQ service is affected as follows:

  • Service suspension

    • The console and OpenAPI become unavailable.

    • Metadata, such as instances, topics, and consumer groups, is retained.

    • During this period, if you pay the overdue amount, your instance resumes normal operation.

  • 7 days after service suspension

    If you do not pay the overdue amount for the instance within 7 days after the service is suspended, the instance is released, and all its data, such as topics and consumer groups, is deleted and cannot be recovered.

See also