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API Gateway:End of Service - API Gateway (Classic)

Last Updated:Aug 27, 2026

API Gateway (Classic) will be discontinued due to a product strategy adjustment. All services will be shut down on September 21, 2027. Migrate to Cloud-native API Gateway at your earliest opportunity to ensure business continuity.

Background

Cloud-native API Gateway inherits the core capabilities of API Gateway (Classic) and MSE Cloud-native Gateway, with a fully upgraded architecture that consolidates API management, route management, Ingress management, and other capabilities into one next-generation gateway.

API Gateway (Classic) and MSE Cloud-native Gateway overlapped in capabilities such as route forwarding, authentication and authorization, and traffic throttling, which increased the complexity of product selection and gateway architecture design.

To lower the barriers to selection and use and to simplify the overall gateway architecture, we merged the capabilities of both products into Cloud-native API Gateway and initiated the end of service for API Gateway (Classic) and MSE Cloud-native Gateway. After the end of service is complete, Cloud-native API Gateway will become the unified choice for Alibaba Cloud gateway products, offering more focused feature evolution and a more consistent user experience.

Timeline

Date

Milestone

User impact

August 23, 2026, 00:00:00 (UTC+08:00)

New purchases discontinued (for new users)

Starting from this point in time, new users who have never purchased a gateway cannot purchase either of the two products. Existing users are not affected and can still purchase and use the products as usual.

March 21, 2027, 00:00:00 (UTC+08:00)

Renewal of subscription instances discontinued

Starting from this point in time, existing users cannot renew subscription instances. Pay-as-you-go instances are not affected and can still be purchased and used as usual. You can convert a subscription instance to a pay-as-you-go instance and continue to use it.

September 21, 2027, 00:00:00 (UTC+08:00)

All services shut down

The product console, support services, and ticket services go offline at the same time.

Scope of impact

This end of service involves the following two products:

  • API Gateway (Classic): the API Gateway service that Alibaba Cloud launched in its early days.

  • MSE Cloud-native Gateway: the gateway product in Microservices Engine (MSE).

Impact after the end of service

After all services are shut down on September 21, 2027, the two preceding products no longer provide any technical support or service guarantee. The following services go offline at the same time:

  • The product console becomes inaccessible.

  • Technical support services are terminated.

  • Ticket services are terminated.

  • Refund services are terminated. If you need a refund, submit a refund application through the ticket system before this date.

Migration recommendations

To ensure business continuity, migrate your workloads to Cloud-native API Gateway as soon as possible before all services are shut down on September 21, 2027.

If you are currently using API Gateway (Classic), see Migrate to Cloud-native API Gateway (tool migration) to complete the migration.

Refund policy

After all services are shut down on September 21, 2027, the console, related support services, and ticket services go offline, and refund services stop at the same time. If you need a refund, submit a refund application through the ticket system as early as possible before this date, or contact us to arrange the refund.